{{ item.title }}
{% endif %}{% if item.details_and_downloads_markdown != nill %}Details & Downloads{% else %}No Downloads Posted {% endif %}:
{{ item.details_and_downloads_markdown | markdownify }} Add or Edit Downloads--- _inputs: solicitation_year_and_version: comment: 'Must use ''YYYY-MM'' format and contain no spaces. (ex: ''2018-10'')' layout: two-column meta_data: title: Solicitations description: >- Solicitations from Covered California are official requests or invitations issued for the procurement of goods, services, or works. keywords: Covered, California, Solicitations solicitations: - _item: solicitation_type: RFP solicitation_year_and_version: 2018-10 title: RFP 2018-10 Public Relation Services blurb: >- The purpose of this RFP is to solicit proposals from qualified public relations agencies to build upon the strength and current strategies of the Covered California public relations program while introducing fresh, innovative ideas that will continue to move the organization forward and encourage consumers to enroll and then retain their coverage. details_and_downloads_markdown: >- * [RFP 2018-10 Public Relation Services](https://hbex.coveredca.com/solicitations/RFP-2018-10/downloads/RFP-2018-10-Final-3-14-19-032919.pdf){: target="_blank"} * [Attachments](https://hbex.coveredca.com/solicitations/RFP-2018-10/downloads/Attachments.zip) * [Model Contract](https://hbex.coveredca.com/solicitations/RFP-2018-10/downloads/Model_Contract.zip) * [Covered California Resources for Bidders](https://hbex.coveredca.com/solicitations/RFP-2018-10/downloads/Covered_California_Resources_for_Bidders.pdf){: target="_blank"} * [Addendum 1](https://hbex.coveredca.com/solicitations/RFP-2018-10/downloads/Addendum-1-RFP-2018-10-Public-Realtions-Services.pdf){: target="_blank"} * [Addendum 2](https://hbex.coveredca.com/solicitations/RFP-2018-10/downloads/Addendum-2-RFP-2018-10-Public-Realtions-Services.pdf){: target="_blank"} * [Addendum 3](https://hbex.coveredca.com/solicitations/RFP-2018-10/downloads/Addendum-3-RFP-2018-10-Public-Relations-Services.pdf){: target="_blank"} * [Addendum 4](https://hbex.coveredca.com/solicitations/RFP-2018-10/downloads/Addendum-4-RFP-2018-10-Public-Realtions-Services.pdf){: target="_blank"} * [STD204 Payee Data Record](https://hbex.coveredca.com/solicitations/RFP-2018-10/downloads/STD204_Payee_Data_Record.pdf){: target="_blank"} * [Bidders’ Conference PP deck](https://hbex.coveredca.com/solicitations/RFP-2018-10/downloads/Bidders_Conference_Presentation_Final.pptx) * [Bidders’ Conference attendees](https://hbex.coveredca.com/solicitations/RFP-2018-10/downloads/Bidders'-Conference-Attendees.pdf){: target="_blank"} * [Bidders’ Conference Q/A](https://hbex.coveredca.com/solicitations/RFP-2018-10/downloads/Bidders_Conference_Questions_and_Answers_3.20.pdf){: target="_blank"} * [Bidders’ Q&A](https://hbex.coveredca.com/solicitations/RFP-2018-10/downloads/RFP_2018-10_Public_Relations_Services_QA.pdf){: target="_blank"} * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/RFP-2018-10/downloads/Notice-of-Intent-to-Award.pdf){: target="_blank"} - _item: solicitation_type: RFA solicitation_year_and_version: 2018-16 title: RFA 2018-16 Navigator Grant Program blurb: >- The purpose of this RFA is to engage organizations with experience providing outreach to California’s diverse populations and proven success enrolling consumers in health care programs. details_and_downloads_markdown: >- * [RFA 2018-16 Navigator Grant Program](https://hbex.coveredca.com/solicitations/RFA-2018-16/downloads/navigator-grant-program-rfa-2019-22-032919.pdf){: target="_blank"} * [Attachment 1 - Grant Application](https://hbex.coveredca.com/solicitations/RFA-2018-16/downloads/attachment-I-navigator-program-2019-22-grant-application-041019-edit.docx) * [Attachment 2 - Letter of Intent to Participate](https://hbex.coveredca.com/solicitations/RFA-2018-16/downloads/attachment-II-application-section-a-2-letter-of-intent-to-participate-032919.docx) - _item: solicitation_type: RFP solicitation_year_and_version: 2019-02 title: RFP 2019-02 Advance Network Support blurb: >- The purpose of this RFP is to solicit proposals from qualified Bidders to provide professional services as a Senior Network Engineer to maintain, operate, and design Local Area Networks, Wide Area Networks, Data Center environment, Cisco ISE, Palo Alto Firewalls, and Wireless Infrastructures. Contractor shall provide in-depth knowledge of networking design of WAN/LAN/MPLS/VoIP. Contractor shall prepare a knowledge transfer plan that documents the processes and procedures of the network operations to enable Covered California staff to perform the services upon completion of the Agreement. details_and_downloads_markdown: >- * [RFP 2019-02 Advance Network Support](https://hbex.coveredca.com/solicitations/RFP-2019-02/downloads/RFP_Advance_Network_Support.pdf){: target="_blank"} * [Attachments](https://hbex.coveredca.com/solicitations/RFP-2019-02/downloads/Attachments.zip) * [Model Contract](https://hbex.coveredca.com/solicitations/RFP-2019-02/downloads/Model_Contract.zip) * [RFP 2019-02 - Q&A Response](https://hbex.coveredca.com/solicitations/RFP-2019-02/downloads/RFP-2019-02-Advance-Network-Support-QA.pdf){: target="_blank"} * [Addendum 1](https://hbex.coveredca.com/solicitations/RFP-2019-02/downloads/Addendum-1-RFP-2019-02-Advance-Network-Support.pdf){: target="_blank"} * [Notice of Intent to Award RFP 2019-02](https://hbex.coveredca.com/solicitations/RFP-2019-02/downloads/Notice_of_Intent_to_Award_RFP_2019-02.pdf){: target="_blank"} - _item: solicitation_type: RFP solicitation_year_and_version: 2018-19 title: RFP 2018-19 Mover Services blurb: >- The purpose of this RFP is to obtain moving services and modular system furniture (MSF) for all Covered California locations. details_and_downloads_markdown: >- * [RFP 2018-19: Mover Services](https://hbex.coveredca.com/solicitations/RFP-2018-19/downloads/2018-19-Mover-Services-RFP-040419-Final.pdf){: target="_blank"} * [Model Contract](https://hbex.coveredca.com/solicitations/RFP-2018-19/downloads/Model-Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/RFP-2018-19/downloads/Attachments.zip) * [RFP 2018-19: Q&A Response](https://hbex.coveredca.com/solicitations/RFP-2018-19/downloads/RFP-2018-19-Move-Services-QA-041619.pdf){: target="_blank"} * [Addendum \#1](https://hbex.coveredca.com/solicitations/RFP-2018-19/downloads/2018-19-Mover-Services-RFP-Addendum-1.pdf){: target="_blank"} * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/RFP-2018-19/downloads/Notice-of-Intent-to-Award-RFP-2018-19.pdf){: target="_blank"} - _item: solicitation_type: RFP solicitation_year_and_version: 2018-20 title: RFP 2018-20 Security Guard Services blurb: >- The purpose of this RFP is to obtain unarmed, uniformed security guard services for Covered California. details_and_downloads_markdown: >- * [RFP 2018-20: Security Guard Services](https://hbex.coveredca.com/solicitations/RFP-2018-20/downloads/RFP-2018-20-Security-Guard-Services-040419.pdf){: target="_blank"} * [Model Contract](https://hbex.coveredca.com/solicitations/RFP-2018-20/downloads/Model-Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/RFP-2018-20/downloads/Attachments.zip) * [Q&A response](https://hbex.coveredca.com/solicitations/RFP-2018-20/downloads/RFP-2018-20-Security-Guard-Services-Q&A.pdf){: target="_blank"} * [Addendum \#1](https://hbex.coveredca.com/solicitations/RFP-2018-20/downloads/RFP-2018-20-Security-Guard-Services-ADDENDUM-1.pdf){: target="_blank"} * [Addendum \#2](https://hbex.coveredca.com/solicitations/RFP-2018-20/downloads/RFP-2018-20-Security-Guard-Services-ADDENDUM-2.pdf){: target="_blank"} * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/RFP-2018-20/downloads/Notice-of-Intent-to-Award-RFP-2018-20.pdf){: target="_blank"} - _item: solicitation_type: RFP solicitation_year_and_version: 2018-15 title: RFP 2018-15 Provider Policy Development blurb: >- The purpose of this RFP is to secure a Contractor to provide consulting services for Covered California Small Business (CCSB) to support the development of Qualified Health and Dental plans policy and planning. details_and_downloads_markdown: >- * [RFP 2018-15: Provider Policy Development](https://hbex.coveredca.com/solicitations/RFP-2018-15/downloads/2018-15-RFP-Provider-Policy-Development.pdf){: target="_blank"} * [Model Contract](https://hbex.coveredca.com/solicitations/RFP-2018-15/downloads/Model-Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/RFP-2018-15/downloads/Attachments.zip) * [Addendum 1](https://hbex.coveredca.com/solicitations/RFP-2018-15/downloads/2018-15-RFP-Addendum-1.pdf){: target="_blank"} * [Addendum 2](https://hbex.coveredca.com/solicitations/RFP-2018-15/downloads/2018-15-RFP-Addendum-2.pdf){: target="_blank"} * [RFP 2018-15: Questions and Answers](https://hbex.coveredca.com/solicitations/RFP-2018-15/downloads/Q&A-RFP-2018-15-Provider-Policy-Development.pdf){: target="_blank"} * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/RFP-2018-15/downloads/Notice-of-Intent-to-Award-RFP-2018-15.pdf){: target="_blank"} - _item: solicitation_type: RFP solicitation_year_and_version: 2018-17 title: RFP 2018-17 Workstation Security Resources blurb: >- The purpose of this RFP is to secure a Contractor to provide professional services to maintain, provide security patches and support Covered California’s Workstations, including hardware and software on mobile devices, desktops and laptops. details_and_downloads_markdown: >- * [RFP 2018-17 Workstation Security Resources](https://hbex.coveredca.com/solicitations/RFP-2018-17/downloads/Workstation-Patching-RFP-2018-17.pdf){: target="_blank"} * [Model Contract](https://hbex.coveredca.com/solicitations/RFP-2018-17/downloads/Model%20Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/RFP-2018-17/downloads/Attachments.zip) * [Addendum 1](https://hbex.coveredca.com/solicitations/RFP-2018-17/downloads/Workstation-Patching-RFP-2018-17-Addendum-1.pdf){: target="_blank"} * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/RFP-2018-17/downloads/Notice-of-Intent-to-Award.pdf){: target="_blank"} - _item: solicitation_type: RFP solicitation_year_and_version: 2019-06 title: RFP 2019-06 Project Management Services blurb: >- The purpose of this RFP is to solicit proposals from qualified Bidders to provide Project Management and Scrum Certified Services for Covered California’s Enterprise Project Management Office (EPMO). details_and_downloads_markdown: >- * [RFP 2019-06 Project Management Services](https://hbex.coveredca.com/solicitations/RFP-2019-06/downloads/RFP_2019-06_Project_Management_Services_Final.pdf){: target="_blank"} * [Model Contract](https://hbex.coveredca.com/solicitations/RFP-2019-06/downloads/Model_Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/RFP-2019-06/downloads/Attachments.zip) * [Q and A Responses](https://hbex.coveredca.com/solicitations/RFP-2019-06/downloads/RFP_2019-06_Project_Management_Svs_QA_Responses_Final.pdf){: target="_blank"} * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/RFP-2019-06/downloads/Notice_of_Intent_to_Award_RFP_2019-06.pdf){: target="_blank"} - _item: solicitation_type: IFB solicitation_year_and_version: 2018-22 title: IFB 2018-22 Fitness for Duty blurb: >- Contractor shall provide Employee Fitness For Duty Medical Evaluations to determine an employee’s capacity to perform their job functions for Covered California. details_and_downloads_markdown: >- * [IFB 2018-22 Fitness for Duty Medical Evaluations.](https://hbex.coveredca.com/solicitations/IFB-2018-22/downloads/2018-22_IFB_Fitness_for_Duty_Medicl_Evaluations.pdf){: target="_blank"} * [STD204 Payee Data Record](https://hbex.coveredca.com/solicitations/IFB-2018-22/downloads/STD204_Payee_Data_Record.pdf){: target="_blank"} * [Model Contract](https://hbex.coveredca.com/solicitations/IFB-2018-22/downloads/Model_Contract.zip) - _item: solicitation_type: RFP solicitation_year_and_version: 2019-03 title: RFP 2019-03 Enterprise Server Architect blurb: >- The purpose of this RFP is to solicit proposals from qualified Bidders to provide consulting services for Covered California’s Microsoft Hyper-V server environment. details_and_downloads_markdown: >- * [RFP 2019-03 Enterprise Server Architect](https://hbex.coveredca.com/solicitations/RFP-2019-03/downloads/RFP-2019-03-Enterprise-Server-Architect.pdf){: target="_blank"} * [Attachments](https://hbex.coveredca.com/solicitations/RFP-2019-03/downloads/Attachments.zip) * [Model Contract](https://hbex.coveredca.com/solicitations/RFP-2019-03/downloads/Model-Contract.zip) * [RFP 2019-03 Enterprise Server Architect Q and A](https://hbex.coveredca.com/solicitations/RFP-2019-03/downloads/RFP_2019-03_Enterprise_Server_Architect_QA_final.pdf){: target="_blank"} * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/RFP-2019-03/downloads/Notice-of-Intent-to-Award_RFP-2019-03.pdf){: target="_blank"} - _item: solicitation_type: RFP solicitation_year_and_version: 2019-04 title: RFP 2019-04 Financial Statement Audit blurb: >- The purpose of this RFP is to solicit proposals from qualified Bidders to provide as set forth in 45 CFR Part 155 Exchange Establishment Standards and other related standards under the Affordable Care Act, Subpart M-Oversight and Program Integrity Standards for State Exchanges, § 155.1200(c) External Audits, Covered California must engage an independent qualified auditing entity which follows generally accepted governmental auditing standard (GAGAS) to perform an annual independent external financial and programmatic audit. details_and_downloads_markdown: >- * [RFP 2019-04 Financial Statement Audit Contract](https://hbex.coveredca.com/solicitations/RFP-2019-04/downloads/RFP_2019-04_Financial_Statement_Audit_Contract_Final.pdf){: target="_blank"} * [Model Contract](https://hbex.coveredca.com/solicitations/RFP-2019-04/downloads/Model_Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/RFP-2019-04/downloads/Attachments.zip) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/RFP-2019-04/downloads/Notice-of-Intent-to-Award_RFP-2019-04.pdf){: target="_blank"} - _item: solicitation_type: RFP solicitation_year_and_version: 2018-14 title: RFP 2018-14 CCSB Enrollment Services & Financial Management blurb: >- Covered California is seeking bids for systems and services to support Covered California For Small Business (CCSB) membership. details_and_downloads_markdown: >- * [Addendum 4](https://hbex.coveredca.com/solicitations/RFP-2018-14/downloads/Addendum 4 RFP 2018-14 CCSB Enrollment Services.pdf) * [Re-solicitation RFP 2018-14 Enrollment Services](https://hbex.coveredca.com/solicitations/RFP-2018-14/downloads/Re-solicitation RFP 2018-14 Enrollment Services.pdf) * [Attachment 10 Re-Solicitation Confirmation](https://hbex.coveredca.com/solicitations/RFP-2018-14/downloads/Attachment 10 Re-Solicitation Confirmation.docx){: target="_blank"} * [Clarifying Information for Re-solicitation RFP 2018-14](https://hbex.coveredca.com/solicitations/RFP-2018-14/downloads/Clarifying Information for Re-solicitation RFP 2018-14.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/RFP-2018-14/downloads/Model_Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/RFP-2018-14/downloads/Attachments.zip) * [Addendum 1](https://hbex.coveredca.com/solicitations/RFP-2018-14/downloads/Addendum-1-RFP-2018-14-CCSB-Enrollment-Services.pdf){: target="_blank"} * [Addendum 2](https://hbex.coveredca.com/solicitations/RFP-2018-14/downloads/Addendum-2-RFP-2018-14-CCSB-Enrollment-Services.pdf){: target="_blank"} * [RFP 2018-14 Q&As](https://hbex.coveredca.com/solicitations/RFP-2018-14/downloads/RFP-2018-14-QAs.pdf){: target="_blank"} * [Addendum 3](https://hbex.coveredca.com/solicitations/RFP-2018-14/downloads/Addendum-3-RFP-2018-14-summary-of-changes.pdf){: target="_blank"} * [CCSB Monthly Invoice](https://hbex.coveredca.com/solicitations/RFP-2018-14/downloads/CCSB-Monthly-Invoice-Example-Template.pdf){: target="_blank"} * [Notification of Intent to Award](https://hbex.coveredca.com/solicitations/RFP-2018-14/NOTIFICATION OF INTENT TO AWARD.pdf) - _item: solicitation_type: RFO solicitation_year_and_version: 2018-13 title: RFO 2018-13 Strategic Planning blurb: >- Covered California desires to engage with a consultant to assist in the development of a comprehensive strategic plan that includes planning, developing a clear road map, clearly define and establish metrics for monitoring, evaluating and develop improvements. details_and_downloads_markdown: >- * [RFO 2018-13 Strategic Planning](https://hbex.coveredca.com/solicitations/RFO-2018-13/downloads/RFO_CMAS_Strategic_Planning_FY_19_20_Strategic_Planning.pdf){: target="_blank"} * [RFO 2018-13 Strategic Planning Response to Questions](https://hbex.coveredca.com/solicitations/RFO-2018-13/downloads/RFO_2018-13_Strategic_Planning_Response_to_Questions.pdf){: target="_blank"} - _item: solicitation_type: RFP solicitation_year_and_version: 2018-26 title: RFP 2018-26 Design Services Including Modular Systems Furniture (MSF) blurb: >- The purpose of this RFP is to obtain an interior design company to provide consultation, design services and MSF reconfigurations for office space at the Fresno Service Center. details_and_downloads_markdown: >- * [RFP 2018-26 Design Services Including Modular Systems Furniture (MSF)](https://hbex.coveredca.com/solicitations/RFP-2018-26/downloads/RFP-2018-26-MSF-Design-and-Installation-Fresno.pdf){: target="_blank"} * [Model Contract](https://hbex.coveredca.com/solicitations/RFP-2018-26/downloads/model-contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/RFP-2018-26/downloads/Attachments.zip) * [Q&A responses](https://hbex.coveredca.com/solicitations/RFP-2018-26/downloads/RFP-2018-26-QAs.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/RFP-2018-26/downloads/notification-of-intent-to-award-2018-26.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2018-25 title: RFP 2018-25 Investigation Services blurb: >- The purpose of this RFP is to solicit proposals from qualified Bidders to provide disinterested third-party investigations into allegations of discrimination, harassment, retaliation, defamation, denial of reasonable accommodation, and any other Equal Employment Opportunity related, legal, or administrative issues. details_and_downloads_markdown: >- * [RFP 2018-25 Investigation Services](https://hbex.coveredca.com/solicitations/RFP-2018-25/downloads/S-RFP-Secondary-Template-Final-6.10.19.pdf){: target="_blank"} * [Model Contract](https://hbex.coveredca.com/solicitations/RFP-2018-25/downloads/Model-Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/RFP-2018-25/downloads/Attachments.zip) * [Q & A Responses](https://hbex.coveredca.com/solicitations/RFP-2018-25/downloads/RFP-2018-25-Investigation-Services-Q-and-A-Responses.pdf){: target="_blank"} * [Addendum 1](https://hbex.coveredca.com/solicitations/RFP-2018-25/downloads/addendum-%231-rfp-2018-25-investigative-svs.pdf){: target="_blank"} * [Notification of Intent to Award](https://hbex.coveredca.com/solicitations/RFP-2018-25/downloads/notification-of-intent-to-award.pdf){: target="_blank"} - _item: solicitation_type: RFP solicitation_year_and_version: 2018-24 title: RFP 2018-24 Media Integration and Event Coordination blurb: >- The purpose of this RFP is to solicit proposals from qualified Bidders to assist Covered California with engaging local media, planning events, preparing marketing materials, manage media sub-contractor engagements for television phone banks, radio broadcasts, and PR sales integrations and oversee statewide outreach event contracts. details_and_downloads_markdown: >- * [RFP 2018-24 Media Integration and Event Coordination](https://hbex.coveredca.com/solicitations/RFP-2018-24/downloads/RFP-2018-24-Media-Integration-and-Event-Coordination-060719.pdf){: target="_blank"} * [Model Contract](https://hbex.coveredca.com/solicitations/RFP-2018-24/downloads/Model-Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/RFP-2018-24/downloads/Attachments.zip) * [Addendum 1](https://hbex.coveredca.com/solicitations/RFP-2018-24/downloads/Addendum-1-RFP-2018-24-Media-Integration-and-Event-Coordination.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/RFP-2018-24/downloads/notification-of-intent-to-award.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2019-14 title: >- RFP 2019-14 Covered California for Small Business Sales and Account Management blurb: >- The purpose of this RFP is to solicit proposals from qualified bidders to provide Covered California for Small Business (CCSB) a highly qualified Sales and Account Management (SAM) Organization. This team will represent CCSB in the small business marketplace. details_and_downloads_markdown: >- * [RFP 2019-14 Covered California for Small Business Sales and Account Management](https://hbex.coveredca.com/solicitations/rfp-2019-14/CCSB_Sales_RFP-RFP_7-15-19_final.pdf){: target="_blank"} * [Model Contract](https://hbex.coveredca.com/solicitations/rfp-2019-14/Model_Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/rfp-2019-14/Attachments.zip) * [Notification of Intent to Award](https://hbex.coveredca.com/solicitations/rfp-2019-14/NOTIFICATION OF INTENT TO AWARD.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2019-08 title: RFP 2019-08 Agent Service Centers blurb: >- The purpose of this RFP is to solicit proposals from qualified Bidders to provide a Small Business Service Center (SBASC) team for Covered California for Small Business (CCSB). details_and_downloads_markdown: >- * [Re-Solicitation RFP 2019-08 Agent Service Centers](https://hbex.coveredca.com/solicitations/rfp-2019-08/Re-solicitation RFP 2019-08 Agent Service Centers.pdf) * [Q & A Responses](https://hbex.coveredca.com/solicitations/rfp-2019-08/RFP 2019-08 QAs.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/rfp-2019-08/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/rfp-2019-08/Attachments.zip) * [Addendum \#1 for Re-solicitation](https://hbex.coveredca.com/solicitations/rfp-2019-08/Addendum 1-RFP 2019-08 Agent Service Center-for revised solicitation.pdf) * [Addendum \#2 for Re-solicitation](https://hbex.coveredca.com/solicitations/rfp-2019-08/Addendum 2 - RFP 2019-08 Agent Service Center-for revised solicitation 03-04-2020.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/rfp-2019-08/NOTIFICATION OF INTENT TO AWARD RFP 2019-08.pdf) * [Amended: Notice of Intent to Award](https://hbex.coveredca.com/solicitations/rfp-2019-08/NOTIFICATION OF INTENT TO AWARD RFP 2019-08 Protest End Date Corrected.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2019-11 title: RFP 2019-11 Ergonomics (Cancelled) blurb: >- The purpose of this RFP is to solicit proposals from qualified Bidders to provide professional on-site injury prevention services on behalf of Covered California’s Equal Employment Opportunity (EEO) Office. details_and_downloads_markdown: >- * [Re-solicitation RFP 2019-11 Ergonomics](https://hbex.coveredca.com/solicitations/2019-11/Re-Solicitation RFP 2019-11 Ergonomics_Final (09.23.2019).pdf) * [Attachment 10: Re-Solicitation Confirmation](https://hbex.coveredca.com/solicitations/2019-11/Attachment 10 Re-Solicitation Confirmation (RFP 2019-11 Ergonomics).pdf){: target="_blank"} * [Updated Exhibit B, Attachment 1 - Cost Worksheet](https://hbex.coveredca.com/solicitations/2019-11/Exhibit B Attachment 1 - Cost Worksheet.pdf){: target="_blank"} * [Model Contract](https://hbex.coveredca.com/solicitations/2019-11/Model Contract (Re-Solicitation).zip){: target="_blank"} * [Attachments](https://hbex.coveredca.com/solicitations/2019-11/Attachments.zip){: target="_blank"} - _item: solicitation_type: RFP solicitation_year_and_version: 2019-16 title: >- RFP 2019-16 Design Services Including Modular Systems Furniture (MSF and FF&E) – Arden blurb: >- Covered California requires an interior design company to provide interior design, architectural, engineering, and/or facility planning services. details_and_downloads_markdown: >- * [RFP 2019-16 Design Services Including Modular Systems Furniture (MSF and FF&E) - Arden](https://hbex.coveredca.com/solicitations/2019-16/RFP%202019-16%20Design%20Services%20Including%20Modular%20Systems%20Furniture%20(MSF%20and%20FF&E)%20-%20Arden.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2019-16/Model%20Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2019-16/Attachments.zip){: target="_blank"} * [Q & A Responses](https://hbex.coveredca.com/solicitations/2019-16/RFP 2019-16 Design Services Including Modular Systems Furniture-Arden QA.pdf) * [CAD Files](https://hbex.coveredca.com/solicitations/2019-16/CAD Files.zip){: target="_blank"} * [Notification of Intent to Award](https://hbex.coveredca.com/solicitations/2019-16/NOTIFICATION OF INTENT TO AWARD.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2019-07 title: RFP 2019-07 Advertising and Marketing Services blurb: >- The purpose of this RFP is to solicit proposals from qualified advertising agencies to serve as the Lead Agency to provide multi-segment, integrated communications services through holistic, statewide marketing campaigns with the goal of promoting Covered California’s offerings and maximizing the number of Californians enrolled in health insurance coverage. details_and_downloads_markdown: >- * [Addendum 2 - RFP 2019-07 Advertising and Marketing Services](https://hbex.coveredca.com/solicitations/2019-07/ADDENDUM 2 - RFP 2019-07 Advertising and Marketing Services.pdf) * [Attachment 1 Proposal Checklist – Addendum 2](https://hbex.coveredca.com/solicitations/2019-07/Attachment 1 Proposal Checklist - ADDENDUM 2.docx) * [Attachment 5 Proposed Subcontractor – Media Buying Agency Fact Sheet – Addendum 2](https://hbex.coveredca.com/solicitations/2019-07/Attachment 5 Proposed Subcontractor - Media Buying Agency Fact Sheet - ADDENDUM 2.docx) * [Addendum 1 RFP 2019-07 Advertising and Marketing Services](https://hbex.coveredca.com/solicitations/2019-07/ADDENDUM 1 - RFP 2019-07 Advertising Marketing Services.docx) * [Model Contract](https://hbex.coveredca.com/solicitations/2019-07/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2019-07/Attachments.zip) * [Q&A Responses](https://hbex.coveredca.com/solicitations/2019-07/RFP 2019-07 Q & As.zip){: target="_blank"} * [Stage 2 Webinar Q&A Responses](https://hbex.coveredca.com/solicitations/2019-07/RFP 2019-07 Stage 2 Webinar Q&A.pdf) * [Notification of Intent to Award](https://hbex.coveredca.com/solicitations/2019-07/NOTIFICATION OF INTENT TO AWARD.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2019-13 title: RFP 2019-13 Business Continuity Management Solution blurb: >- Covered California requires a firm to supply and implement a software solution for both Business Continuity Planning (BCP) and Emergency Communications. details_and_downloads_markdown: >- * [Addendum 2 - RFP 2019-13 Business Continuity Management Solution](https://hbex.coveredca.com/solicitations/2019-13/Addendum 2 - RFP 2019-13 Business Continuity Management Solution.pdf) * [Addendum 1 - RFP 2019-13 Business Continuity Management Solution](https://hbex.coveredca.com/solicitations/2019-13/Addendum 1 - RFP 2019-13 Business Continuity Management Solution.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2019-13/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2019-13/Attachments.zip) * [Q&A Responses](https://hbex.coveredca.com/solicitations/2019-13/RFP 2019-13 Business Continuity Management Solution QA.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2019-13/NOTIFICATION OF INTENT TO AWARD.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2019-17 title: RFP 2019-17 Professional Network and Audio Visual Services blurb: >- The purpose of this RFP is to solicit proposals from qualified Bidders to provide professional Network and Audio Visual (AV) services at all Covered California locations including Rancho Cordova, Fresno, Sacramento, Oakland, and Los Angeles. details_and_downloads_markdown: >- * [RFP 2019-17 Professional Network and Audio Visual Services](https://hbex.coveredca.com/solicitations/2019-17/RFP 2019-17 Network and AV Services_11.07.19_Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2019-17/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2019-17/Attachments.zip) * [Q&A Response](https://hbex.coveredca.com/solicitations/2019-17/RFP 2019-17 QA Report_ZR_final 11.21.19.pdf){: target="_blank"} * [Notification of Intent to Award](https://hbex.coveredca.com/solicitations/2019-17/NOTIFICATION OF INTENT TO AWARD_RFP 2019-17.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2019-21 title: RFP 2019-21 Architect Consultant blurb: >- Covered California requires professional interior architectural services for assistance with a build-to-suit tenant improvement project in an approximately 225,000 gross square-foot (GSF), eight-story headquarters office building. details_and_downloads_markdown: >- * [Addendum 5 - RFP 2019-21 Architect Consultant](https://hbex.coveredca.com/solicitations/2019-21/Addendum 5 - RFP 2019-21 Architect Consultant.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2019-21/Model Contract.zip){: target="_blank"} * [Attachments](https://hbex.coveredca.com/solicitations/2019-21/Attachments.zip){: target="_blank"} * [Q&A Responses](https://hbex.coveredca.com/solicitations/2019-21/RFP 2019-21 QA Report (FINAL - with answers).pdf){: target="_blank"} * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2019-21/NOTIFICATION OF INTENT TO AWARD.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2019-23 title: RFP 2019-23 Construction Oversight Consultant blurb: >- Covered California requires Contractor to provide office building construction oversight services for Phase 1: core and shell and Phase 2: tenant improvements. details_and_downloads_markdown: >- * [Addendum 1: RFP 2019-23 Construction Oversight Consultant](https://hbex.coveredca.com/solicitations/2019-23/Addendum 1 - RFP - Construction Oversight Consultant.pdf){: target="_blank"} * [Model Contract](https://hbex.coveredca.com/solicitations/2019-23/Model Contract.zip){: target="_blank"} * [Attachments](https://hbex.coveredca.com/solicitations/2019-23/Attachments.zip){: target="_blank"} - _item: solicitation_type: RFP solicitation_year_and_version: 2019-22 title: RFP 2019-22 Design Services Including Modular Systems Furniture (MSF) blurb: >- Covered California requires a Contractor to provide services to assist with its interior tenant improvement project. details_and_downloads_markdown: >- * [Addendum 3: RFP 2019-22 - Design Services Including Modular Systems Furniture (MSF)](https://hbex.coveredca.com/solicitations/2019-22/Addendum 3 RFP 2019-22 - Design Services Including Modular Systems Furniture.pdf) * [Addendum 2: RFP 2019-22 - Design Services Including Modular Systems Furniture (MSF)](https://hbex.coveredca.com/solicitations/2019-22/Addendum 2 RFP 2019-22 Table of Changes.pdf) * [Addendum 1: RFP 2019-22 - Design Services Including Modular Systems Furniture (MSF)](https://hbex.coveredca.com/solicitations/2019-22/Addendum 1 RFP 2019-22 - Design Services Including Modular Systems Furniture (MSF) 2022 111319.pdf){: target="_blank"} * [Model Contract](https://hbex.coveredca.com/solicitations/2019-22/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2019-22/Attachments.zip) * [Q&A Responses](https://hbex.coveredca.com/solicitations/2019-22/RFP - 2019-22 QA Report.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2019-22/NOTIFICATION OF INTENT TO AWARD.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2019-24 title: RFP 2019-24 Executive Recruitment blurb: >- Covered California is in search of a contractor to provide executive recruitment services for exempt executive level positions. details_and_downloads_markdown: >- * [RFP 2019-24: Executive Recruitment](https://hbex.coveredca.com/solicitations/2019-24/RFP 2019-24 Executive Recruitment (FINAL 11.25.2019).pdf){: target="_blank"} * [Model Contract](https://hbex.coveredca.com/solicitations/2019-24/Model Contract.zip){: target="_blank"} * [Attachments](https://hbex.coveredca.com/solicitations/2019-24/Attachments.zip){: target="_blank"} * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2019-24/NOTIFICATION OF INTENT TO AWARD.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2019-25 title: RFP 2019-25 HCM Implementation blurb: >- Covered California is in search of a contractor to provide Workday Human Capital Management (HCM) implementation services. details_and_downloads_markdown: >- * [Addendum 2: RFP 2019-25 HCM Implementation](https://hbex.coveredca.com/solicitations/2019-25/RFP 2019-25 HCM Implementation ADDENDUM 2.pdf) * [Addendum 1: RFP 2019-25 HCM Implementation](https://hbex.coveredca.com/solicitations/2019-25/RFP 2019-25 HCM Implementation ADDENDUM 1.pdf) * [Addendum 1: Exhibit A - Scope of Work](https://hbex.coveredca.com/solicitations/2019-25/Exhibit A - Scope of Work Addendum 1.docx) * [Addendum 1: Attachment 9 - Proposal Checklist](https://hbex.coveredca.com/solicitations/2019-25/Attachment 9 Proposal Checklist-Addendum 1.docx) * [RFP 2019-25 HCM Implementation](https://hbex.coveredca.com/solicitations/2019-25/RFP 2019-25 HCM Implementation.pdf) * [Q&A Responses](https://hbex.coveredca.com/solicitations/2019-25/QAs for RFP 2019-25 HCM Implementation.pdf) * [Attachments](https://hbex.coveredca.com/solicitations/2019-25/Attachments.zip) * [Model Contract](https://hbex.coveredca.com/solicitations/2019-25/Model Contract.zip) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2019-25/NOTIFICATION OF INTENT TO AWARD.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2019-18 title: 'RFP 2019-18: Salesforce Marketing Cloud Implementation' blurb: >- Covered California seeks qualified Bidders to provide implementation and support of a Salesforce Marketing Cloud platform that will replace the existing Oracle Eloqua application. details_and_downloads_markdown: >- * [RFP 2019-18: Salesforce Marketing Cloud Implementation](https://hbex.coveredca.com/solicitations/2019-18/RFP 2019-18 Salesforce Marketing_Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2019-18/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2019-18/Attachments.zip) * [Q&A Response](https://hbex.coveredca.com/solicitations/2019-18/RFP 2019-18 QA Report_Final.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2019-18/Notice of Intent_RFP 2019-18.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2019-20 title: 'RFP 2019-20: Mitel Cloud Migration - Cancelled' blurb: >- Covered California seeks qualified Bidders to provide consulting services for migrating on-premises Mitel telephone system to a cloud-based environment. details_and_downloads_markdown: >- * [RFP 2019-20 Addendum \#1](https://hbex.coveredca.com/solicitations/2019-20/RFP 2019-20_Addendum 1.pdf) * [RFP 2019-20: Mitel Cloud Migration](https://hbex.coveredca.com/solicitations/2019-20/RFP 2019-20 Mitel Cloud_Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2019-20/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2019-20/Attachments.zip) * [Q&A Response](https://hbex.coveredca.com/solicitations/2019-20/RFP 2019-20 QA Report_Final_12.23.19.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2019-29 title: RFP 2019-29 Quality Assurance and Control Inspector Services-Canceled blurb: >- Covered California seeks qualified Bidders to provide office building construction oversight services for two phases of an office building construction. details_and_downloads_markdown: >- * [Addendum 4](https://hbex.coveredca.com/solicitations/2019-29/RFP 2019-29 Addendum 4 - Quality Assurance and Control Inspector Services.pdf) * [RFP 2019-29 Quality Assurance and Control Inspector Services](https://hbex.coveredca.com/solicitations/2019-29/RFP 2019-29 Quality Assurance and Control Inspector Services.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2019-29/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2019-29/Attachments.zip) * [Q&A Response](https://hbex.coveredca.com/solicitations/2019-29/RFP 2019-29 Quality Assurance and Control Inspector Services QA.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2019-19 title: RFP 2019-19 Programmatic Audit blurb: >- Covered California seeks qualified Bidders to perform a programmatic audit and special adhoc audits. details_and_downloads_markdown: >- * [RFP 2019-19 Programmatic Audit](https://hbex.coveredca.com/solicitations/2019-19/RFP 2019-19 Annual Programmatic Audit_Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2019-19/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2019-19/Attachments.zip) * [Addendum \#1](https://hbex.coveredca.com/solicitations/2019-19/RFP 2019-19_Addendum 1.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2019-19/Notice of Intent_RFP 2019-19.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2019-10 title: RFP 2019-10 Call Center Services blurb: >- The purpose of this RFP is to solicit from qualified Bidders to provide an additional Call Center support. details_and_downloads_markdown: >- * [Addendum 2](https://hbex.coveredca.com/solicitations/2019-10/Addendum 2 RFP 2010-10 Call Center Services.pdf) * [Addendum 1](https://hbex.coveredca.com/solicitations/2019-10/Addendum 1 RFP 2010-10 Call Center Services.pdf) * [RFP 2019-10 Call Center Services](https://hbex.coveredca.com/solicitations/2019-10/RFP 2019-10 Call Center Services 1-15-2020.pdf) * [Attachments](https://hbex.coveredca.com/solicitations/2019-10/Attachments.zip) * [Model Contract](https://hbex.coveredca.com/solicitations/2019-10/Model Contract.zip) * [Q & A Responses](https://hbex.coveredca.com/solicitations/2019-10/RFP 2019-10 Call Center Services (responses) 1-30-19 (BMK).pdf) * [Call Center Stats](https://hbex.coveredca.com/solicitations/2019-10/RFP Call Stats.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2019-10/NOTIFICATION OF INTENT TO AWARD.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2019-28 title: RFP 2019-28 Quality Rating System blurb: >- The purpose of this RFP is to solicit proposals from qualified Bidders to secure the services of a qualified Contractor that will support and provide guidance to the Chief Medical Officer and other key personnel with the analysis and implementation of a QRS. details_and_downloads_markdown: >- * [RFP 2019-28 Quality Rating System](https://hbex.coveredca.com/solicitations/2019-28/S-RFP 2019-28 Quality Rating System v2.pdf) * [Attachments](https://hbex.coveredca.com/solicitations/2019-28/Attachments.zip) * [Model Contract](https://hbex.coveredca.com/solicitations/2019-28/Model Contract.zip) * [Q & A Responses](https://hbex.coveredca.com/solicitations/2019-28/RFP 2019-28 Quality Rating System Q & A.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2019-28/NOTIFICATION OF INTENT TO AWARD.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2019-09 title: RFP 2019-09 Help On-Demand blurb: >- The purpose of this RFP is to solicit proposals from qualified bidders to host and maintain the secure web-based callback tool that provides consumers with access to what Covered California currently refers to as “Help On-Demand.” details_and_downloads_markdown: >- * [RFP 2019-09 Help On-Demand](https://hbex.coveredca.com/solicitations/2019-09-/RFP 2019-09 Help On-Demand.pdf) * [Attachments](https://hbex.coveredca.com/solicitations/2019-09-/Attachments.zip) * [Model Contract](https://hbex.coveredca.com/solicitations/2019-09-/Model Contract.zip) * [Q&A Responses](https://hbex.coveredca.com/solicitations/2019-09-/RFP 2019-09 Q&A.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2019-09-/Notification of Intent to Award.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2019-30 title: RFP 2019-30 Migration Implementation Support blurb: >- The purpose of this RFP is to solicit proposals from qualified bidders to provide CCSB program with technical consulting services. details_and_downloads_markdown: >- * [RFP 2019-30 Migration Implementation Support](https://hbex.coveredca.com/solicitations/2019-30/RFP 2019-30 Migration Implementation Support.pdf) * [Attachments](https://hbex.coveredca.com/solicitations/2019-30/Attachments.zip) * [Model Contract](https://hbex.coveredca.com/solicitations/2019-30/Model Contract.zip) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2019-30/NOTIFICATION OF INTENT TO AWARD.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2019-31 title: RFP 2019-31 Service Center Project Management Resolution blurb: >- The purpose of this RFP is to solicit proposals from qualified Bidders to provide a highly experienced project manager to support Covered California’s Surge Service Center. details_and_downloads_markdown: >- * [RFP 2019-31 Service Center Project Management Resolution](https://hbex.coveredca.com/solicitations/2019-31/RFP Secondary Template 2019-31 Svs Center Project Mgmt 2_7_20 (ALP edits 2 12 20) final.pdf) * [Attachments](https://hbex.coveredca.com/solicitations/2019-31/Attachments.zip) * [Model Contract](https://hbex.coveredca.com/solicitations/2019-31/Model Contract.zip) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2019-31/NOTIFICATION OF INTENT TO AWARD.pdf) - _item: solicitation_type: IFB solicitation_year_and_version: 2019-32 title: IFB 2019-32 Interior Landscaping for Fresno Service Center blurb: >- The purpose of this IFB is to provide Covered California with interior landscaping and services for its Fresno Service Center. details_and_downloads_markdown: >- * [IFB 2019-32 Interior Landscaping for Fresno Service Center](https://hbex.coveredca.com/solicitations/2019-32/IFB 2019-32 Interior Landscaping for Fresno Service Center.pdf) * [Attachments](https://hbex.coveredca.com/solicitations/2019-32/Attachments.zip) * [Model Contract](https://hbex.coveredca.com/solicitations/2019-32/Model Contract.zip) - _item: solicitation_type: RFP solicitation_year_and_version: 2019-33 title: RFP 2019-33 Actuarial Services blurb: >- The purpose of this RFP is to solicit proposals from qualified bidders to provide health and dental insurance actuarial services to support a range of activities for Covered California’s Plan Management Division. details_and_downloads_markdown: >- * [RFP 2019-33 Actuarial Services](https://hbex.coveredca.com/solicitations/2019-33/S-RFP 2019-33 Actuarial Services (BMK4_7_20).pdf) * [Attachments](https://hbex.coveredca.com/solicitations/2019-33/Attachments.zip) * [Model Contract](https://hbex.coveredca.com/solicitations/2019-33/Model Contract.zip) * [Q&A Responses](https://hbex.coveredca.com/solicitations/2019-33/RFP 2019-33 QAs.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2019-33/NOI 2019-33.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2020-01 title: RFP 2020-01 Consumer Journey Mapping blurb: >- The purpose of this Agreement is to help improve our consumer experience by understanding the consumer journey and developing a roadmap for improving their experience. details_and_downloads_markdown: >- * [RFP 2020-01 Consumer Journey Mapping](https://hbex.coveredca.com/solicitations/2020-01/RFP 2020-01 Consumer Journey Mapping.pdf) * [Attachments](https://hbex.coveredca.com/solicitations/2020-01/Attachments.zip) * [Model Contract](https://hbex.coveredca.com/solicitations/2020-01/Model Contract.zip) * [Appendices](https://hbex.coveredca.com/solicitations/2020-01/Appendices.zip) * [Addendum 1](https://hbex.coveredca.com/solicitations/2020-01/Addendum 1 RFP 2020-01 Consumer Journey Mapping.pdf) * [Q & A Responses](https://hbex.coveredca.com/solicitations/2020-01/RFP 2020-01 Consumer Journey Mapping Q&A Final.pdf) * [Addendum 2](https://hbex.coveredca.com/solicitations/2020-01/Addendum 2 RFP 2020-01 Consumer Journey Mapping.pdf) * [Addendum 3](https://hbex.coveredca.com/solicitations/2020-01/Addendum 3 RFP 2020-01 Consumer Journey Mapping.pdf) * [Addendum 4](https://hbex.coveredca.com/solicitations/2020-01/Addendum 4 RFP 2020-01 Consumer Journey Mapping.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2020-01/NOTIFICATION OF INTENT TO AWARD.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2020-03 title: RFP 2020-03 Chatbot, Website Support and Development blurb: >- The purpose of this RFP is to solicit proposals from qualified Bidders to provide day-to-day onsite* support for Covered California’s existing Chatbot design, development, testing, and implementation of change requests based on Covered California’s requirements and industry best standards details_and_downloads_markdown: >- * [RFP 2020-03 Chatbot, Website Support and Development](https://hbex.coveredca.com/solicitations/2020-03/RFP 2020-03 Chatbot_ Web Support_ Devel_Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2020-03/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2020-03/Attachments.zip) * [Q&A Response](https://hbex.coveredca.com/solicitations/2020-03/RFP 2020-03 Chatbot Web Support_Q&A_Final.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2020-03/Notice Of Intent To Award_RFP 2020-03.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2020-09 title: RFP 2020-09 Program Management Services blurb: >- The purpose of this RFP is to solicit proposals from qualified bidders to Program Management Services for Covered California’s Customer Care Division (CCD). Contractor’s Program Manager will participate in all aspects of CCD’s program management and oversight including managing initiatives from initiation to closeout while working with a range of stakeholders. details_and_downloads_markdown: >- * [RFP 2020-09 Program Management Services](https://hbex.coveredca.com/solicitations/2020-09/RFP 2020-09 Program Management Services.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2020-09/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2020-09/Attachments.zip) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2020-09/NOTIFICATION OF INTENT TO AWARD .pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2020-06 title: RFP 2020-06 Office 365 Development and Support blurb: >- The purpose of this RFP is to solicit proposals from qualified bidders to support Covered California’s O365 applications and infrastructure maintenance and operations of SharePoint Hybrid Environment for both Intranet and Extranet. details_and_downloads_markdown: >- * [RFP 2020-06 0ffice 365 Development & Support](https://hbex.coveredca.com/solicitations/2020-06/RFP 2020-06 O365 Develop and Support_Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2020-06/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2020-06/Attachments.zip) * [Q&A Report](https://hbex.coveredca.com/solicitations/2020-06/RFP 2020-06 QAs_Final.pdf) * [Notification of Intent to Award](https://hbex.coveredca.com/solicitations/2020-06/NOTIFICATION OF INTENT TO AWARD.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2020-10 title: RFP 2020-10 Interpretation Services blurb: >- The purpose of this RFP is to solicit proposals from qualified bidders to provide Telephonic Language Interpretation Services. details_and_downloads_markdown: >- * [Addendum 1](https://hbex.coveredca.com/solicitations/2020-10/Addendum 1 RFP 2020-10 Interpretation Svs.pdf) * [Exhibit B, Attachment 1 - Cost Worksheet - Addendum 1](https://hbex.coveredca.com/solicitations/2020-10/Exhibit B Att 1 - Cost Worksheet V2 -.docx) * [RFP 2020-10 Interpretation Services](https://hbex.coveredca.com/solicitations/2020-10/Interpretation-Services-2020-10-RFP-V3-Final-(002)-Copy.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2020-10/Model Contract - Add 1.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2020-10/Attachments.zip) * [Q&A Reponses](https://hbex.coveredca.com/solicitations/2020-10/RFP 2020-10 Q & As V3.pdf) * [Language Line Call Detail 2019 and 2020](https://hbex.coveredca.com/solicitations/2020-10/Language Line Call Detail 2019 and 2020.xlsx) * [Addendum 2](https://hbex.coveredca.com/solicitations/2020-10/Addendum-2-RFP-2020-10-Interpretation-Svs.pdf) * [Notification of Intent to Award](https://hbex.coveredca.com/solicitations/2020-10/Notice-of-Intent-to-Award-RFP-2020-10.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2020-04 title: RFP 2020-04 Healthcare Evidence Initiative (HEI) 2.0 blurb: >- Covered California is seeking proposals from highly qualified Proposers to provide a Healthcare Evidence Initiative 2.0 (HEI 2.0) solution that includes enrollment, product and benefit design; pricing; access and health disparity information applicable to on- and off-Exchange enrollees; as well as corresponding utilization and cost data from Issuers and the providers that serve them. details_and_downloads_markdown: >- * [Notification of Intent to Award](/solicitations/2020-04/NOTIFICATION-OF-INTENT-TO-AWARD_RFP-2020-04.pdf) * Addendum \#3 * [RFP 2020-04 HEI 2.0 - Addendum 3](https://hbex.coveredca.com/solicitations/2020-04/RFP 2020-04 HEI 2.0_Addendum 3.pdf) * Addendum \#2 * [RFP 2020-04 HEI 2.0 - Addendum 2](https://hbex.coveredca.com/solicitations/2020-04/RFP 2020-04 HEI 2.0_Addendum 2.pdf) * [Template N - Cost Workbook](https://hbex.coveredca.com/solicitations/2020-04/CC RFP 2020-04 Template N Cost Workbook - Addendum 2.xlsx) * Addendum \#1 * [RFP 2020-04 HEI 2.0](https://hbex.coveredca.com/solicitations/2020-04/RFP 2020-04 HEI 2.0_Addendum 1.pdf) * [Exhibit A - Scope of Work](https://hbex.coveredca.com/solicitations/2020-04/Exhibit A - Scope of Work - Addendum 1.docx) * [Exhibit C, Attachment 1 - Resumes](https://hbex.coveredca.com/solicitations/2020-04/Exhibit C, Attachment 1 - Resumes_Addendum 1.docx) * [Exhibit E - Supplemental Privacy & Security Requirements](https://hbex.coveredca.com/solicitations/2020-04/Exhibit E - Supplemental Privacy and Security Requirements - Addendum 1.docx) * [Template I - Non-Functional Requirements](https://hbex.coveredca.com/solicitations/2020-04/CC RFP 2020-04 Template I Non-Functional Requirements - Addendum 1.xlsx) * [RFP 2020-04 HEI 2.0](https://hbex.coveredca.com/solicitations/2020-04/RFP 2020-04 HEI 2.0_Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2020-04/Model Contract.zip) * [Templates](https://hbex.coveredca.com/solicitations/2020-04/Templates.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2020-04/Attachments.zip) * [Procurement Library Docs](https://hbex.coveredca.com/solicitations/2020-04/Procurement Library Docs.zip) * [Q&A Report](https://hbex.coveredca.com/solicitations/2020-04/RFP 2020-04 HEI 2.0 QA Report_Final.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2020-18 title: RFP 2020-18 Sales Operation and Lead Generation Support blurb: >- The purpose of this RFP is to solicit proposals from qualified bidders to Sales Operation and Lead Generation Support. details_and_downloads_markdown: >- * [RFP 2020-18 Sales Operation and Lead Generation Suppor](https://hbex.coveredca.com/solicitations/2020-18/RFP Solicitation_Sales Operations and Lead Generation Support - FINAL.pdf)[t](https://hbex.coveredca.com/solicitations/2020-18/RFP Solicitation_Sales Operations and Lead Generation Support - FINAL.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2020-18/Model Contract RFP 2020-18.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2020-18/Attachments RFP 2020-18.zip) * [Notification of Intent to Award](https://hbex.coveredca.com/solicitations/2020-18/NOTIFICATION OF INTENT TO AWARD RFP 2020-18.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2020-13 title: 2020-13 Certification Technical Support blurb: >- The purpose of this RFP is to solicit proposals from qualified bidders to provide technical support services with the system capability to collect on-line certification application data submissions for individual product offerings of Qualified Health Plan (QHP) and Qualified Dental Plan (QDP) Issuers for both the Individual marketplace and Covered California for Small Business (CCSB) marketplace for upcoming certification cycles. details_and_downloads_markdown: >- [RFP 2020-13 Certification Technical Support](https://hbex.coveredca.com/solicitations/2020-13/RFP 2020-13 Certification Technical Support_Final Clean_3.1.21.pdf) [Model Contract](https://hbex.coveredca.com/solicitations/2020-13/Model Contract.zip) [Attachments](https://hbex.coveredca.com/solicitations/2020-13/Attachments.zip) [Notification of Intent to Award](https://hbex.coveredca.com/solicitations/2020-13/Notice of Intent to Award RFP 2020-13.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2020-11 title: RFP 2020-11 Print Fulfillment Services blurb: >- The purpose of this RFP is to solicit proposals from qualified bidders to provide print and fulfillment services to support Outreach, Education and Enrollment functions of Covered California details_and_downloads_markdown: >- * [RFP 2020-11 Print Fulfillment Services](https://hbex.coveredca.com/solicitations/2020-11/RFP 2020-11 Print Fulfillment - FINAL.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2020-11/Model Contract RFP 2020-11.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2020-11/Attachments RFP 2020-11.zip) * [Samples](https://hbex.coveredca.com/solicitations/2020-11/Samples.zip) * [Q & A Responses](https://hbex.coveredca.com/solicitations/2020-11/RFP 2020-11 Q & A (final).pdf) * [Notification of Intent to Award](https://hbex.coveredca.com/solicitations/2020-11/NOTIFICATION OF INTENT TO AWARD RFP 2020-18.pdf) - _item: solicitation_type: IFB solicitation_year_and_version: 2020-19 title: IFB 2020-19 Fit for Duty-"Cancelled" blurb: >- The purpose of this IFB is to solicit bids from qualified bidders to provide medical evaluations to employees to determine an employees' capacity to perform their job functions at Covered California. details_and_downloads_markdown: >- [IFB 2020-19 Fit for Duty](https://hbex.coveredca.com/solicitations/2020-19_ifb/2020-19 IFB Fit for Duty Medical Evaluations - FINAL.pdf) [Model Contract](https://hbex.coveredca.com/solicitations/2020-19_ifb/Model Contract.zip) [STD. 213 Template](https://hbex.coveredca.com/solicitations/2020-19_ifb/STD 213 (1 million and under).doc) [Attachments](https://hbex.coveredca.com/solicitations/2020-19_ifb/Attachment.zip) [Q&A Responses](https://hbex.coveredca.com/solicitations/2020-19_ifb/IFB 2020-19- Fit for Duty Q & A Final.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2021-02 title: RFP 2021-02 Conference Room Standards- Design and Build blurb: >- The purpose of this RFP is to solicit proposals from qualified bidders to enhance Covered California’s video conferencing capabilities and to develop video conferencing rooms at its headquarters. details_and_downloads_markdown: >- Addendum \#1 * [RFP 2021-02](https://hbex.coveredca.com/solicitations/rfp-2021-02-conference-room-standards-design-and-build/ADDENDUM 1 RFP 2021-02 AV Conference Room Standards-Design and Build.pdf) * [Exhibit B, Attachment 1- Cost Worksheet](https://hbex.coveredca.com/solicitations/rfp-2021-02-conference-room-standards-design-and-build/Addenda 1 Exhibit B Attachment 1 - Cost Worksheet.docx) [RFP 2021-02](https://hbex.coveredca.com/solicitations/rfp-2021-02-conference-room-standards-design-and-build/RFP 2021-02 AV Conference Room Standards.pdf) [Model Contract](https://hbex.coveredca.com/solicitations/rfp-2021-02-conference-room-standards-design-and-build/Model Contract.zip) [Attachments](https://hbex.coveredca.com/solicitations/rfp-2021-02-conference-room-standards-design-and-build/Attachments.zip) [Q&A Responses](https://hbex.coveredca.com/solicitations/rfp-2021-02-conference-room-standards-design-and-build/RFP 2021-02 Conference Room Standards-Design and Build Q_A.pdf) [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/rfp-2021-02-conference-room-standards-design-and-build/Notice of Intent to Award.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2021-01 title: RFP 2021-01 Consumer Research Pool blurb: >- The purpose of this RFP is to solicit proposals from qualified bidders in order to establish a pre-approved contractor pool of qualified research organization and/or individuals with various specialized areas of expertise from which Covered California will contract for various research projects. details_and_downloads_markdown: >- * [RFP 2021-01 Consumer Research Pool ](https://hbex.coveredca.com/solicitations/2021-01/RFP 2021-01 Consumer Research Pool.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2021-01/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2021-01/Attachments.zip) * [Q & A Responses](https://hbex.coveredca.com/solicitations/2021-01/RFP 2021-01 Consumer Research Pool Q & A - FINAL.pdf) * [Addendum 1](https://hbex.coveredca.com/solicitations/2021-01/Addendum 1 RFP 2021-01 Consumer Research Pool - FINAL.pdf) * [Addendum 2](https://hbex.coveredca.com/solicitations/2021-01/Addendum 2 RFP 2021-01 Consumer Research Pool - FINAL 07.30.2021 JAA.pdf) * [Attachment 1 - Proposal Cover Page](https://hbex.coveredca.com/solicitations/2021-01/Addendum 2 Attachment 1 - Proposal Cover Page.docx) * [STD 213](https://hbex.coveredca.com/solicitations/2021-01/Addendum 2 STD 213 - Blank Copy.doc) * [Notification of Intent to Award](https://hbex.coveredca.com/solicitations/2021-01/Notice of Intent to Award 2021-01.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2021-03 title: >- RFP 2021-03 : California’s Individual Market – Defining Marketing Strategies and Spending Methodologies blurb: >- The purpose of this RFP is to solicit proposals from qualified bidders to produce a report that recommends potential principles and a ‘marketing spend’ methodology applicable to Covered California marketing and relevant spending by Qualified Health Plan (QHP) companies to support the purchase and retention of Individual and Family Plans (IFP) by consumers. details_and_downloads_markdown: >- * [RFP 2021-03: California’s Individual Market – Defining Marketing Strategies and Spending Methodologies](https://hbex.coveredca.com/solicitations/2021-03/RFP 2021-03 Marketing Spend - FINAL 09.01.2021.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2021-03/Model Contract 08.27.2021.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2021-03/Attachments 08.27.2021.zip) * [Q & A Responses](https://hbex.coveredca.com/solicitations/2021-03/RFP 2021-03 Proposer Questions - FINAL.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: title: RFP 2021-09 Vision Plan blurb: >- The purpose of the RFP is to seek qualified Vision Carriers to assist consumers with obtaining quality vision plans. details_and_downloads_markdown: >- * [RFP 2021-09](https://hbex.coveredca.com/solicitations/2021-09/RFP 2021-09 Vision Plan FINAL 9-20-21.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2021-09/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2021-09/Attachments.zip) * [Q&A Responses](https://hbex.coveredca.com/solicitations/2021-09/RFP 2021-09 Vision Plan Q & A FINAL.pdf) * Addendum 1 * [RFP 2021-09 Vision Plan](https://hbex.coveredca.com/solicitations/2021-09/Addendum RFP 2021-09 Vision Plan FINAL.pdf) * [Attachment 1- Proposal Cover Page](https://hbex.coveredca.com/solicitations/2021-09/Addendum Attachment 1 - Proposal Cover Page.docx) * [Notification of Intent to Award](https://hbex.coveredca.com/solicitations/2021-09/Notice of Intent to Award 2021-09.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2021-04 title: 'RFP 2021-04: Public Relations Services' blurb: >- The purpose of this RFP is to solicit proposals from qualified, high-caliber public relations agencies to serve as Covered California’s public relations contractor of record. details_and_downloads_markdown: >- * [Addendum \#2 RFP 2021-04 Public Relations Services](https://hbex.coveredca.com/solicitations/2021-04/Addendum 2 RFP 2021-04 Public Relations Services.pdf) * [Addendum \#1 RFP 2021-04 Public Relations Services](https://hbex.coveredca.com/solicitations/2021-04/Addendum 1 RFP 2021-04 Public Relations Services.pdf) * [RFP 2021-04: Public Relations Services](https://hbex.coveredca.com/solicitations/2021-04/RFP 2021-04 Public Relations Services.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2021-04/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2021-04/Attachments.zip) * [Q&A Report](https://hbex.coveredca.com/solicitations/2021-04/RFP 2021-04 Public Relations Services Q A.pdf) * [Notice Of Intent To Award](https://hbex.coveredca.com/solicitations/2021-04/Notice of Intent to Award 2021-04.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2021-05 title: 'RFP 2021-05: Information Security 3rd Party Assessment Services' blurb: >- The purpose of this RFP is to solicit proposals from qualified Proposers to provide the expertise, technical knowledge, staff support, and other related resources necessary to perform an Information Security Assessment (of Covered California’s security infrastructure, which includes the following: including the California Healthcare Eligibility, Enrollment, and Retention System (CalHEERS); Covered California headquarters; the Covered California Service Center; and all associated Covered California facilities or resources. details_and_downloads_markdown: >- * [Notification of Intent To Award](https://hbex.coveredca.com/solicitations/2021-05/NOTIFICATION OF INTENT TO AWARD_RFP 2021-05.pdf) * [Addendum \#1](https://hbex.coveredca.com/solicitations/2021-05/Addendum 1 RFP 2021-05_Final.pdf) * [RFP 2021-05: Information Security 3rd Party Assessment Services](https://hbex.coveredca.com/solicitations/2021-05/RFP 2021-05 Information Security_Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2021-05/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2021-05/Attachments.zip) * [Q&A Report](https://hbex.coveredca.com/solicitations/2021-05/Q&A Response_RFP 2021-05.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2021-12 title: 'RFP 2021-12: Project Manager Consultant Pool' blurb: >- The purpose of this solicitation is to provide Covered California with a pre-approved pool of qualified project management organizations and/or individuals from which Covered California will contract with for various projects. The project manager pool will provide Covered California with access to several high-quality project managers with various specialized areas of expertise as well as a breadth of project management capacity that will complement Covered California staff’s expertise. Covered California will utilize the contractors’ services to meet changing needs for a broad range of objectives and goals. details_and_downloads_markdown: >- * [Addendum \#2](https://hbex.coveredca.com/solicitations/2021-12/Addendum 2 - RFP 2021-12 PM Pool.pdf) * [Addendum \#1](https://hbex.coveredca.com/solicitations/2021-12/Addendum 1 - RFP 2021-12 PM Pool.pdf) * [RFP 2021-12: Project Manager Consultant Pool](https://hbex.coveredca.com/solicitations/2021-12/RFP 2021-12 PM Consultant Pool_Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2021-12/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2021-12/Attachments.zip) * [Q&A Report](https://hbex.coveredca.com/solicitations/2021-12/Q&A Response_RFP 2021-12_Final.pdf) * [Notification of Intent To Award](https://hbex.coveredca.com/solicitations/2021-12/NOTIFICATION OF INTENT TO AWARD - RFP 2021-12 .pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2021-07 title: RFP 2021-07 Health Program Consulting Pool blurb: >- The purpose of this solicitation is to solicit proposals from qualified Proposers in order to establish a pre-approved contractor pool of qualified organizations and/or individuals with various specialized areas of expertise from which Covered California will contract with for various projects. details_and_downloads_markdown: >- * [RFP 2021-07 Health Program Consulting Pool](https://hbex.coveredca.com/solicitations/rfp-2021-07/RFP 2021-07 Health Program Consulting Pool_FINAL.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/rfp-2021-07/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/rfp-2021-07/Attachments.zip) * Addendum 1 * [RFP 2021-07 Health Program Consulting Poo](https://hbex.coveredca.com/solicitations/rfp-2021-07/Addendum 1 RFP 2021-07 Health Program Consulting Pool.pdf)l * [Q&A Responses](https://hbex.coveredca.com/solicitations/rfp-2021-07/RFP 2021-07 Health Program Consulting Pool QA FINAL.pdf) * Addendum 2 * [RFP 2021-07 Health Program Consulting Pool](https://hbex.coveredca.com/solicitations/rfp-2021-07/Addendum 2 RFP 2021-07 Health Program Consulting Pool.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/rfp-2021-07/NOTIFICATION OF INTENT TO AWARD - RFP 2021-07.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2021-10 title: 'RFP 2021-10: Ergonomics' blurb: >- On behalf of Covered California’s Equal Employment Opportunity (EEO) Office, the Contractor shall provide professional on-site injury prevention services . details_and_downloads_markdown: >- [Addendum \#1 RFP 2021-10 Ergonomics](https://hbex.coveredca.com/solicitations/2021-10/Addendum 1 RFP 2021-10 Ergonomics.pdf) [RFP 2021-10: Ergonomics](https://hbex.coveredca.com/solicitations/2021-10/RFP 2021-10 Ergonomics.pdf) [Model Contract](https://hbex.coveredca.com/solicitations/2021-10/Model Contract.zip) [Attachments](https://hbex.coveredca.com/solicitations/2021-10/Attachments.zip) [Q&A Responses](https://hbex.coveredca.com/solicitations/2021-10/RFP 2021-10 Ergonomics Q&A Final.pdf) [Notice Of Intent To Award](https://hbex.coveredca.com/solicitations/2021-10/Notice of Intent to Award.pdf){: target="_blank" rel="noopener"} - _item: solicitation_type: solicitation_year_and_version: 2021-11 title: RFP 2021-11 Salary Survey- Cancelled blurb: >- The purpose of this RFP is to solicit proposals from qualified Proposers to provide salary surveys. These critical salary surveys will establish appropriate compensation packages for executive staff of Covered California. details_and_downloads_markdown: >- * [RFP 2021-11 Salary Survey](https://hbex.coveredca.com/solicitations/2021-11-rfp/RFP 2021-11 Salary Survey_HRB FINAL 11.5.21.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2021-11-rfp/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2021-11-rfp/Attachments.zip) - _item: solicitation_type: RFP solicitation_year_and_version: 2021-13 title: RFP 2021-13 Employee Engagement Survey Services - Cancelled blurb: >- The purpose of this RFP is to solicit proposals from qualified Proposers to provide Covered California with year-round access to a robust survey development, administration, and results analysis software platform. details_and_downloads_markdown: >- * [RFP 2021-13 Employee Engagement Survey Services](https://hbex.coveredca.com/solicitations/2021-13/RFP Secondary Template - FINAL.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2021-13/Model Contract - RFP 2021-13.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2021-13/Attachments - RFP 2021-13.zip) * [Q & A Responses](https://hbex.coveredca.com/solicitations/2021-13/RFP 2021-13 Employee Engagement Survey Services Q & A - FINAL.pdf) - _item: solicitation_type: solicitation_year_and_version: 2021-16 title: RFP 2021-16 Salary Survey blurb: >- The purpose of this RFP is to solicit proposals from qualified Proposers to provide salary surveys. These critical salary surveys will establish appropriate compensation packages for executive staff of Covered California. details_and_downloads_markdown: >- * [RFP 2021-16 Salary Survey](https://hbex.coveredca.com/solicitations/2021-16/RFP 2021-16 Salary Survey 2.1.22.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2021-16/Model Contract 2021-16 RFP Salary Survey.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2021-16/Attachments.zip) * [Notification of Intent to Award](https://hbex.coveredca.com/solicitations/2021-16/Notice of Intent to Award .pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2021-14 title: RFP 2021-14 Accounting and SQL Services blurb: >- The purpose of this RFP is to solicit proposals from qualified Proposers to provide Covered California with accounting and structured query language (SQL) support services to Covered California for both the Individual and Small Business Markets (CCSB). details_and_downloads_markdown: >- * [RFP 2021-14 Accounting and SQL Services](https://hbex.coveredca.com/solicitations/2021-14/RFP 2021-14 Professional Accounting Services - Secondary Template - FINAL.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2021-14/Model Contract Exhibits - FINAL.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2021-14/Attachments - RFP 2021-14.zip) * [Addendum 1](https://hbex.coveredca.com/solicitations/2021-14/RFP 2021-14 Professional Accounting Services - Addendum 1.pdf) * [Notification of Intent to Award](https://hbex.coveredca.com/solicitations/2021-14/NOTIFICATION OF INTENT TO AWARD.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2021-19 title: RFP 2021-19 Real Estate Broker Services blurb: >- . Contractor will facilitate Covered California’s efforts to secure new office locations in Sacramento and Fresno. details_and_downloads_markdown: >- RFP 2021-19 Real Estate Broker Services[…](https://hbex.coveredca.com/solicitations/2021-19/RFP 2021-19 Real Estate Broker Services.pdf) Model Contract[…](https://hbex.coveredca.com/solicitations/2021-19/Model Contract.zip) Attachments[…](https://hbex.coveredca.com/solicitations/2021-19/Attachments.zip) Notice Of Intent To Award[...](https://hbex.coveredca.com/solicitations/2021-19/NOTIFICATION OF INTENT TO AWARD.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2021-17 title: RFP 2021-17 Form 700 Tracking blurb: >- The purpose of this solicitation is to seek a contractor to provide an electronic filing system for the automated management of Covered California's Statement of Economic Interests Form 700 filings. details_and_downloads_markdown: >- * [RFP 2021-17 Form 700 Tracking](https://hbex.coveredca.com/solicitations/2021-17/RFP 2021-17 Form 700 Tracking-FINAL.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2021-17/Model Contract 2021-17 RFP Form 700 Tracking.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2021-17/Attachments.zip) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2021-17/Notice of Intent to Award .pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2021-22 title: RFP 2021-22 Employee Engagement Survey Services blurb: >- The purpose of this RFP is to solicit proposals from qualified Proposers to provide Covered California with year-round access to a robust survey development, administration, and results analysis software platform. details_and_downloads_markdown: >- * [RFP 2021-22 Employee Engagement Survey Services](https://hbex.coveredca.com/solicitations/rfp-2021-22/RFP 2021-22_FINAL.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/rfp-2021-22/Model Contract RFP 2021-22 Employee Engagement Survey Services.zip) * [Attachments ](https://hbex.coveredca.com/solicitations/rfp-2021-22/Attachments - RFP 2021-22.zip) * [Q & A Responses](https://hbex.coveredca.com/solicitations/rfp-2021-22/RFP 2021-22 Employee Engagement Survey Services - Q & A - FINAL.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/rfp-2021-22/NOTIFICATION OF INTENT TO AWARD 2021-22.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2021-20 title: RFP 2021-20 Architectural Consultation Services - CANCELLED blurb: >- Contractor to provide Covered California with space planning design services as described in the Scope of Work and will prepare various design documents, provide consultation services, and offer other space planning assistance. details_and_downloads_markdown: >- RFP 2021-20 Architectural Consultation Services…[…](https://hbex.coveredca.com/solicitations/2021-20/RFP 2021-20 Architectural Consultation Services.pdf) Model Contract[…](https://hbex.coveredca.com/solicitations/2021-20/Model Contract.zip) Attachments[…](https://hbex.coveredca.com/solicitations/2021-20/Attachments.zip) - _item: solicitation_type: RFP solicitation_year_and_version: 2021-24 title: RFP 2021-24 Provider Policy Development blurb: >- The purpose of this RFP is to solicit proposals from qualified Proposers to provide critical consulting services to ensure the self-sustainability goals of the Sales Division are attainable and can be achieved in a timely manner. With the Support of this experienced Contractor these services will provide critical support to the Sales Division management team on QHP and QDP policy and strategic planning. details_and_downloads_markdown: >- * [RFP 2021-24 Provider Policy Development](https://hbex.coveredca.com/solicitations/2021-24/RFP 2021-24 Provider Policy Development - FINAL.pdf) * [Model Contract ](https://hbex.coveredca.com/solicitations/2021-24/Model Contract RFP 2021-24.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2021-24/Attachments RFP 2021-24.zip) * [Q & A Responses](https://hbex.coveredca.com/solicitations/2021-24/RFP 2021-24 Provider Policy Development Q & A - FINAL.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2021-24/NOTIFICATION OF INTENT TO AWARD.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: title: RFP 2021-29 EEO Investigations blurb: >- The purpose of this RFP is to solicit proposals from qualified Proposers to provide Covered California with disinterested third-party investigations and internal allegations of discrimination, harassment, retaliation, denial of reasonable accommodation, and any other Equal Employment Opportunity (EEO) related, legal, or administrative issues. details_and_downloads_markdown: >- * [RFP 2021-29 EEO Investigations](https://hbex.coveredca.com/solicitations/2021-29/RFP 2022 EEO Investigations _Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2021-29/Model Contract 2021-29 RFP EEO Investigations.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2021-29/Attachments.zip) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2021-29/NOTIFICATION OF INTENT TO AWARD.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2021-31 title: RFP 2021-31 Architectural Consultation Services CANCELED blurb: >- The purpose of this RFP is to solicit a proposal from qualified Contractors to provide Covered California with space planning design services as described in the Scope of Work and to prepare various design documents, provide consultation services, and offer other space planning assistance. details_and_downloads_markdown: >- [Addendum \# 1 RFP 2021-31 Architectural Consultation Services](https://hbex.coveredca.com/solicitations/2021-31/Addendum 1 RFP 2021-31 Architectural Consultation Services.pdf) [Addendum \#2 RFP 2021-31 Architectural Consultation Services](https://hbex.coveredca.com/solicitations/2021-31/Addendum-2-RFP-2021-31-Architectural-Consultation-Services.pdf) [RFP 2021-31 Architectural Consultation Services](https://hbex.coveredca.com/solicitations/2021-31/RFP 2021-31 Architectural Consultation Services.pdf) [Model Contract](https://hbex.coveredca.com/solicitations/2021-31/Model Contract.zip) [Attachments](https://hbex.coveredca.com/solicitations/2021-31/Attachments.zip) [Q & A](https://hbex.coveredca.com/solicitations/2021-31/RFP 2021-31 Architectural Consultation Services QA.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2021-30 title: RFP 2021-30 Covered California for Small Business General Agents blurb: >- The purpose of this RFP is to find qualified Health Insurance General Agents who are interested in providing General Agent services to the Covered California Division of Covered California for Small Business. Covered California recognizes that General Agents play a significant role in the small group market in order to achieve the goals and objectives the Patient Protection and Affordable Care Act of 2010. details_and_downloads_markdown: >- * [RFP 2021-30 Covered California for Small Business General Agents](https://hbex.coveredca.com/solicitations/2021-30/RFP Secondary Template RFP 2021-30 - FINAL.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2021-30/Model Contract - RFP 2021-30 - FINAL.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2021-30/Attachments - RFP 2021-30 - FINAL.zip) * [Addendum \#1](https://hbex.coveredca.com/solicitations/2021-30/RFP Secondary Template RFP 2021-30 - Addendum - Final.pdf) * [Q & A](https://hbex.coveredca.com/solicitations/2021-30/RFP 2021-30 General Agents Contracts for CCSB Q & A - Final.pdf) * [Addendum \#2](https://hbex.coveredca.com/solicitations/2021-30/RFP Secondary Template RFP 2021-30 - Addendum 2 - FINAL.pdf) * [Re-solicitation RFP 2021-30 Covered California for Small Business General Agents](https://hbex.coveredca.com/solicitations/2021-30/Re-Solicitation RFP 2021-30 CCSB for Small Business GA's - FINAL.pdf) * [Attachment 10 Re-solicitation Confirmation](https://hbex.coveredca.com/solicitations/2021-30/Attachment 10 Re-Solicitation Confirmation RFP 2021-30 - FINAL.docx) * [Notification of Intent to Award](https://hbex.coveredca.com/solicitations/2021-30/NOTIFICATION OF INTENT TO AWARD.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2022-05 title: RFP 2022-05 Architectural Consultation Services blurb: >- The purpose of this RFP is to solicit a proposal from qualified Contractors to provide Covered California with space planning design services as described in the Scope of Work and to prepare various design documents, provide consultation services, and offer other space planning assistance. details_and_downloads_markdown: >- * [Addendum \#2](https://hbex.coveredca.com/solicitations/2022-05/Addendum 2 RFP 2022-05 Architectural Consultation Services.pdf) * [Addendum \#1 RFP 2022-05 Architectural Consultation Services](https://hbex.coveredca.com/solicitations/2022-05/Addendum 1 RFP 2022-05 Architectural Consultation Services.pdf) * [RFP 2022-05 Architectural Consultation Services](https://hbex.coveredca.com/solicitations/2022-05/RFP 2022-05 Architectural Consultation Services.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2022-05/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2022-05/Attachments.zip) * Q&A Responses * [Q&A Response](https://hbex.coveredca.com/solicitations/2022-05/RFP 2022-05 Architectural Consultation Services Q&A Final.pdf) * [Space Planning Goals and Updates\*FOR REFERENCE ONLY\*](https://hbex.coveredca.com/solicitations/2022-05/Expo Space Planning Goals and Updates_FOR REFERENCE ONLY.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2022-05/NOTIFICATION OF INTENT TO AWARD.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2022-03 title: RFP 2022-03 Financial Statement Audit blurb: >- The purpose of this RFP is to solicit proposals from qualified Proposers to perform a Single Audit for fiscal year 2021-2022. details_and_downloads_markdown: >- * [RFP 2022-03 Financial Statement Audit](https://hbex.coveredca.com/solicitations/2022-03/RFP 2022-03 Financial Statement Audit_Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2022-03/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2022-03/Attachments.zip) * [Q&A Report](https://hbex.coveredca.com/solicitations/2022-03/QA Report_ RFP 2022-03_Final.pdf) * [Notice of Intent To Award](https://hbex.coveredca.com/solicitations/2022-03/NOTIFICATION OF INTENT TO AWARD_2022-03.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2022-10 title: RFP 2022-10 Chatbot and Web Services blurb: >- Covered California seeks a highly-qualified organization that will provide day-to-day support for Covered California’s existing Chatbot Platform (“Chatbot”) design, development, testing, and implementation of change requests based on Covered California requirements and best industry standards. The winning Proposer will also support and enhance various Covered California websites. details_and_downloads_markdown: >- * [Addendum \#2](https://hbex.coveredca.com/solicitations/2022-10/Addendum 2 - RFP 2022-10 Chatbot Services_Final.pdf) * [Exhibit A - SOW](https://hbex.coveredca.com/solicitations/2022-10/Exhibit A-SOW_Addendum 2_Final.docx) * [Exhibit C - IT General Terms and Conditions](https://hbex.coveredca.com/solicitations/2022-10/Exhibit C - IT General Terms and Conditions_Final.docx) * [Addendum \#1](https://hbex.coveredca.com/solicitations/2022-10/Addendum 1 - RPF 2022-10 Chatbot Services.pdf) * [Exhibit A - SOW](https://hbex.coveredca.com/solicitations/2022-10/Addendum 1-Exhibit A - SOW.docx) * [RFP 2022-10 Chatbot and Web Services](https://hbex.coveredca.com/solicitations/2022-10/RFP 2022-10 Chatbot and Web Services.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2022-10/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2022-10/Attachments.zip) * [Q&A Response Report](https://hbex.coveredca.com/solicitations/2022-10/Q&A Report RFP 2022-10_Final.pdf) * [Notice Of Intent To Award](https://hbex.coveredca.com/solicitations/2022-10/NOTIFICATION OF INTENT TO AWARD - RFP 2022-10.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2022-06 title: RFP 2022-06 Live Scan Fingerprinting Services blurb: >- The purpose of this solicitation is to select a contractor who will provide Live Scan fingerprint imaging services at locations throughout California sufficient to meet Covered California’s legal requirements when onboarding contractors and employees who require access to personally identifiable information (PII) details_and_downloads_markdown: >- * [RFP 2022-06 Live Scan Fingerprinting Services](https://hbex.coveredca.com/solicitations/2022-06/RFP 2022-06 Live Scan Fingerprinting Services_Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2022-06/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2022-06/Attachments.zip) * [Notice of Intent To Award](https://hbex.coveredca.com/solicitations/2022-06/NOTIFICATION OF INTENT TO AWARD_2022-06.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2022-14 title: RFP 2022-14 Salesforce Sales, Service, Marketing and MuleSoft Services blurb: >- Covered California seeks a highly qualified Proposer who will provide day-to-day maintenance and operational support for Covered California’s existing enterprise Salesforce (Sales, Service, and Marketing) and MuleSoft environments details_and_downloads_markdown: >- * [RFP 2022-14 Salesforce Sales, Service, Marketing and MuleSoft Services](https://hbex.coveredca.com/solicitations/2022-14/RFP 2022-14 Salesforce and MuleSoft Systems Services_final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2022-14/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2022-14/Attachments.zip) * [Q&A Response Report](https://hbex.coveredca.com/solicitations/2022-14/QA Report RFP 2022-14 Salesforce and MuleSoft Services_Final .pdf) * [Notice of Intent To Award](https://hbex.coveredca.com/solicitations/2022-14/Notification of Intent to Award - RFP 2022-14.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2022-09 title: RFP 2022-09 Covered California Leadership Academy blurb: >- The purpose of this RFP is to solicit proposals from qualified Bidders to design, develop, host and deliver a Covered California Leadership Academy program to its Senior Level and Executive Level managers. details_and_downloads_markdown: >- * [RFP 2022-09 Covered California Leadership Academy](https://hbex.coveredca.com/solicitations/2022-09/RFP 2022-09 CCA Leadership Academy _FINAL 02.08.2023.pdf) * [Attachments](https://hbex.coveredca.com/solicitations/2022-09/Attachments - RFPP 2022-09.zip) * [Model Contract](https://hbex.coveredca.com/solicitations/2022-09/RFP 2022-09 Model Contract _FINAL.zip) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2022-09/NOTIFICATION OF INTENT TO AWARD RFP 2022-09.pdf) - _item: solicitation_type: IFB solicitation_year_and_version: 2022-16 title: IFB 2022-16 Modular Systems Furniture Reallocation blurb: >- The purpose of this IFB is to solicit a bid from qualified bidders to obtain services of a modular system furniture (MSF) vendor/installer or interior design company. details_and_downloads_markdown: >- * [IFB 2022-16 Modular Systems Furniture Reallocation](https://hbex.coveredca.com/solicitations/2022-16/IFB 2022-16 - Modular System Furniture Reallocation _FINAL 02.08.23.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2022-16/Model Exhibits - IFB 2022-16.zip) * [Attachments ](https://hbex.coveredca.com/solicitations/2022-16/Attachments IFB 2022-16.zip) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2022-16/NOTIFICATION OF INTENT TO AWARD 2022-16.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2022-15 title: RFP 2022-15 Annual Programmatic Audit blurb: >- The purpose of this RFP is to solicit proposals from qualified Bidders to perform a programmatic audit and special adhoc audits. details_and_downloads_markdown: >- * [RFP 2022-15 Annual Programmatic Audit](https://hbex.coveredca.com/solicitations/2022-15/RFP 2022-15 Programmatic Audit (PID) - FINAL.pdf) * [Attachments](https://hbex.coveredca.com/solicitations/2022-15/Attachments RFP 2022-15.zip) * [Model Contract](https://hbex.coveredca.com/solicitations/2022-15/Model Contract.zip) * [Addendum \#1](https://hbex.coveredca.com/solicitations/2022-15/Addendum RFP 2022-15 Annual Programmatic Audit .pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2022-15/Notice of Intent to Award_ RFP 2022-15 Annual Programmatic Audit.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2022-18 title: RFP 2022-18 Help On-Demand blurb: >- The purpose of this RFP is to solicit proposals from qualified bidders to host and maintain the secure web-based callback tool that provides consumers with access to what Covered California currently refers to as “Help On-Demand.” details_and_downloads_markdown: >- * [RFP 2022-18 Hep On-Dem](https://hbex.coveredca.com/solicitations/rfp-2022-18-/RFP 2022-18 Help on Demand_FInal.pdf)[and](https://hbex.coveredca.com/solicitations/rfp-2022-18-/RFP 2022-18 Help on Demand_FInal.pdf) * [Attachments](https://hbex.coveredca.com/solicitations/rfp-2022-18-/Attachments.zip) * [Model Contract](https://hbex.coveredca.com/solicitations/rfp-2022-18-/Model Contract.zip) * [Q & A ](https://hbex.coveredca.com/solicitations/rfp-2022-18-/QA Response_RFP 2022-18 Help On Demand -Final.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/rfp-2022-18-/NOTIFICATION-OF-INTENT-TO-AWARD-2022-18.pdf){: target="_blank"} - _item: solicitation_type: IFB solicitation_year_and_version: 2022-20 title: IFB 2022-20 Employee Fitness for Duty Medical Evaluations blurb: >- The purpose of this IFB is to solicit a bid from qualified bidders to provide physical/psychological medical evaluations and recommendations. details_and_downloads_markdown: >- * [IFB 2022-20- Employee Fitness for Duty Medical Evaluations](https://hbex.coveredca.com/solicitations/ifb-2022-20/IFB%202022-20_%20Employee%20Fitness%20for%20Duty%20Medical%20Evaluations-Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/ifb-2022-20/Model%20Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/ifb-2022-20/Attachments.zip) * [Q&A](https://hbex.coveredca.com/solicitations/ifb-2022-20/QA%20IFB%202022-20%20Employee%20Fitness%20for%20Duty%20Medical%20Evaluations.pdf) * [Re-Solicitation IFB 2022-20](https://hbex.coveredca.com/solicitations/ifb-2022-20/Re-Solicitation%20IFB%202022-20_%20Employee%20Fitness%20for%20Duty%20Medical%20Evaluations-Final.pdf) * [Exhibit A- Scope of Work](https://hbex.coveredca.com/solicitations/ifb-2022-20/Exhibit%20A-Scope%20of%20Work-Final.docx) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/ifb-2022-20/NOTIFICATION%20OF%20INTENT%20TO%20AWARD%202022-20.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2022-13 title: RFP 2022-13 Translation, Readability and Focus Testing blurb: >- The purpose of this RFP is to solicit bids from qualified bidders to provide on an as-needed basis, readability, translation, and consumer-focus testing services to Covered California including English, Spanish, Arabic, Armenian, Traditional Chinese, Farsi, Hindi, Hmong, Japanese, Khmer, Korean, Punjabi, Russian, Tagalog, Thai, Vietnamese, and any alternative language requests such as braille or large print, or both. details_and_downloads_markdown: >- * [Addendum \#2 - RFP 2022-13](https://hbex.coveredca.com/solicitations/2022-13/NOTIFICATION OF INTENT TO AWARD - RFP 2022-13.pdf) * [Addendum \#1 - RFP 2022-13](https://hbex.coveredca.com/solicitations/2022-13/Addendum 1 - RFP 2022-13 Translations, Readability, Focus Testing.pdf) * [RFP 2022-13: Translation, Readability and Focus Testing](https://hbex.coveredca.com/solicitations/2022-13/RFP 2022-13 Translations, Readability, Focus Testing_Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2022-13/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2022-13/Attachments.zip) * [Q&A Response Report](https://hbex.coveredca.com/solicitations/2022-13/QA Response Report_ RFP 2022-13 Final.pdf) * [Notice of Intent To Award](https://hbex.coveredca.com/solicitations/2022-13/NOTIFICATION OF INTENT TO AWARD - RFP 2022-13.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2022-21 title: RFP 2022-21 Workday Human Capital Management System- CANCELLED blurb: >- The purpose of this RFP is to solicit bids from qualified bidders to provide day-to-day support for Covered California’s existing Workday Human Capital Management (HCM) design, development, testing, and implementation of changes based on Covered California requirements and best industry standards. details_and_downloads_markdown: >- * [RFP 2022-21 Workday HCM](https://hbex.coveredca.com/solicitations/2022-21/RFP 2022-21 Workday HCM_Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2022-21/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2022-21/Attachments.zip) * [Q&A Reponses](https://hbex.coveredca.com/solicitations/2022-21/Q&A Responses_RFP 2022-21 Workday Human Capital Management_Final.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2023-01 title: RFP 2023-01 Sales Operation and Lead Generation Support- CANCELED blurb: >- The purpose of this RFP is to solicit proposals from qualified bidders to Sales Operation and Lead Generation Support. details_and_downloads_markdown: >- * [RFP 2023-01 Sales Operation and Lead Generation Support](https://hbex.coveredca.com/solicitations/2023-01/Re-Solicitation RFP 2023-01 Sales Operation and Lead Generation Support - FINAL.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2023-01/Model Contract RFP 2023-01 - FINAL.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2023-01/Attachments - RFP 2023-01 FINAL.zip) * [Re-Solicitation RFP 2023-01 Sales Operation and Lead Generation Support](https://hbex.coveredca.com/solicitations/2023-01/Re-Solicitation RFP 2023-01 Sales Operation and Lead Generation Support - FINAL.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2023-04 title: RFP 2023-04 Data Strategy Development blurb: >- The purpose of this RFP is to solicit qualified bidders to provide data insights into various aspects of an organizations operations and will help Covered California define a data strategy to show how data should be collected, managed, and accessed to support effective decision-making from those insights. Covered California requires a contractor to deliver a data strategy and implementation roadmap. details_and_downloads_markdown: >- * [RFP 2023-04 Data Strategy Development](https://hbex.coveredca.com/solicitations/2023-04/RFP%202023-04%20Data%20Strategy%20Development_Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2023-04/Model%20Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2023-04/Attachments.zip) * [Addendum 1 - RFP 2023-04 Data Strategy Development](https://hbex.coveredca.com/solicitations/2023-04/Addendum%201%20-%20RFP%202023-04%20Data%20Strategy%20Development.pdf) * [Q&A Response Report](https://hbex.coveredca.com/solicitations/2023-04/RFP%202023-04%20-%20Q&A%20Report_Final.pdf) * [Addendum 2 - RFP 2023-04 Data Strategy Development](https://hbex.coveredca.com/solicitations/2023-04/Addendum%202%20-%20RFP%202023-04%20Data%20Strategy%2009.06_Final.pdf) * [Addendum 3 - RFP 2023-04 Data Strategy Development](https://hbex.coveredca.com/solicitations/2023-04/Addendum%203%20-%20RFP%202023-04%20Data%20Strategy%2010.06_Final.pdf) * [Addendum 4 - RFP 2023-04 Data Strategy Development](https://hbex.coveredca.com/solicitations/2023-04/Addendum%204%20-%20RFP%202023-04%20Data%20Strategy%2010.13_Final.pdf) * [Notice of Intent To Award](https://hbex.coveredca.com/solicitations/2023-04/NOTIFICATION%20OF%20INTENT%20TO%20AWARD_RFP%202023-04.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2023-03 title: RFP 2023-03 for Media Spend Analysis blurb: >- The purpose of this RFP is to solicit proposals from qualified firms to provide detailed reports that evaluate Covered California’s historical media spend as well as current media spend and strategy to determine if investment level is sufficient to achieve marketing goals. This analysis would include on-line/digital channels as well as off-line channels such as broadcast TV, radio, print, and OOH. Based on these findings and industry benchmarks, the Contractor will formulate a budget recommendation designed to meet marketing objectives efficiently and effectively and maximize return on investment (ROI). details_and_downloads_markdown: >- * [RFP Media Spend Analysis Funding Alert](https://hbex.coveredca.com/solicitations/2023-03_RFP/RFP%20Media%20Spend%20Analysis%20Funding%20Alert.pdf) * [RFP 2023-03 Media Spend Analysis](https://hbex.coveredca.com/solicitations/2023-03_RFP/RFP%202023-03%20Media%20Spend%20Analysis_Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2023-03_RFP/Model%20Contract_Final.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2023-03_RFP/Attachments.zip) * [Q & A Response Report](https://hbex.coveredca.com/solicitations/2023-03_RFP/QA%20RFP%202023-03%20Media%20Spend%20Analysis%20Final%20for%20Posting.pdf) * [Bidders Conference Agenda PowerPoint](https://hbex.coveredca.com/solicitations/2023-03_RFP/Media%20RFP%20Bidders%20Conference_Final.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2023-03_RFP/NOTIFICATION%20OF%20INTENT%20TO%20AWARD%202023-03.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2023-06 title: RFP 2023-06 Digital Workplace Solution blurb: >- Covered California seeks a Digital Workplace Strategy Consultant to assist with developing the vision for how Covered California reimagines its workplace. details_and_downloads_markdown: >- * [RFP 2023-06 Digital Workplace Solution](https://hbex.coveredca.com/solicitations/2023-06/RFP 2023-06 Digital Workplace_9.29_Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2023-06/Model Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2023-06/Attachments.zip) * [Phase 1 Schematics](https://hbex.coveredca.com/solicitations/2023-06/Phase 1 Schematics.pdf) * [Phase 1 Schematics with Outcomes PowerPoint](https://hbex.coveredca.com/solicitations/2023-06/Phase 1 Schematics with Outcomes Powerpoint.pdf) * [Bidders Conference Agenda PowerPoint](https://hbex.coveredca.com/solicitations/2023-06/RFP 2023-06 Bidders Conference Agenda Powerpoint.pdf) * [Bidders Conference (Video Recording)](https://youtu.be/E8_mJEkA6Vo) * [Q&A Response Report](https://hbex.coveredca.com/solicitations/2023-06/RFP 2023-06- QA Report_Final.pdf) * [Addendum 1 - RFP 2023-06 Digital Workplace Solution](https://hbex.coveredca.com/solicitations/2023-06/Addendum 1 - RFP 2023-06 Digital Workplace_Final.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2023-06/NOTIFICATION OF INTENT TO AWARD_RFP 2023-06.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2023-07 title: RFP 2023-07 Marketing Director blurb: >- The purpose of this RFP is to solicit proposals from qualified firms who specializes in marketing recruitments, to assist in its recruitment for a Director of Marketing position. The Director of Marketing leads and manages the Marketing Division. details_and_downloads_markdown: >- * [RFP 2023-07 Marketing Director](https://hbex.coveredca.com/solicitations/2023-07_RFP/RFP%202023-07%20Marketing%20Director_Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2023-07_RFP/Model%20Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2023-07_RFP/Attachments.zip) * [Q&A Response](https://hbex.coveredca.com/solicitations/2023-07_RFP/RFP%202023-07-%20Q&A%20Repsonse_Final.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2023-07_RFP/NOTIFICATION%20OF%20INTENT%20TO%20AWARD_RFP2023-07.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2023-08 title: RFP 2023-08 Sales Operation and Lead Generation Support - CANCELED blurb: >- The purpose of this RFP is to solicit proposals from qualified bidders to Sales Operation and Lead Generation Support. details_and_downloads_markdown: >- * [RFP 2023-08 Sales Operation and Lead Generation Support](https://hbex.coveredca.com/solicitations/2023-08/RFP%202023-08%20Sales%20Operation%20and%20Lead%20Generation%20Support%20-%20FINAL.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2023-08/Model%20Contract%20RFP%202023-08%20-%20FINAL.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2023-08/Attachments%20RFP%202023-08.zip) * [Addendum \#1](https://hbex.coveredca.com/solicitations/2023-08/RFP%202023-08%20Sales%20Operation%20and%20Lead%20Generation%20Support%20-%20Addendum%201.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2023-09 title: RFP 2023-09 Call Center Services blurb: >- The purpose of this RFP is to solicit from qualified Bidders to provide an additional Call Center support. details_and_downloads_markdown: >- * [RFP 2023-09 Call Center Support](https://hbex.coveredca.com/solicitations/2023-09/RFP%202023-09%20-%20Call%20Center%20Services%20-%20FINAL.pdf) * [Attachments](https://hbex.coveredca.com/solicitations/2023-09/Attachments%20-%20RFP%202023-09.zip) * [Model Contract](https://hbex.coveredca.com/solicitations/2023-09/Model%20Contract%20Exhibits%20-%20Addendum%202.zip) * [Addendum \#1](https://hbex.coveredca.com/solicitations/2023-09/Addendum%201%20-%20RFP%202023-09%20-%20Call%20Center%20Services%20-%20FINAL.pdf) * [Q & A Response](https://hbex.coveredca.com/solicitations/2023-09/Copy%20of%20Questions%20to%20Answer%20-%20FINAL%20JAA.pdf) * [Addendum \#2](https://hbex.coveredca.com/solicitations/2023-09/Addendum%202%20-%20RFP%202023-09%20-%20Call%20Center%20Services%20-%20JAA.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2023-09/NOTIFICATION%20OF%20INTENT%20TO%20AWARD%202023-09%20v2.pdf) - _item: solicitation_type: RFA solicitation_year_and_version: 2023-02 title: RFA 2023-02 Navigator Grant Program blurb: >- The purpose of this RFA is to solicit applications from eligible organizations who are interested in applying for grant funding to become a participating Navigator entity in Covered California's Navigator Program. details_and_downloads_markdown: >- * [RFA 2023-02 Navigator Grant Program.](https://hbex.coveredca.com/solicitations/2023-02/RFA%202023-02%20Announcement%20Covered%20California%20Navigator%20Program%2024-27%20_For%20Posting.pdf) * [Model Contract Exhibits.](https://hbex.coveredca.com/solicitations/2023-02/Model%20Contract%20Exhibits%20-%20RFA%202023-02.zip) * [Attachment 1 - Letter of Intent to Participate.](https://hbex.coveredca.com/solicitations/2023-02/RFA%202023-02%20Attachment%20-%20Letter%20of%20Intent%20to%20Participate.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2023-18 title: RFP 2023-18 Executive Recruitment for Outreach and Sales Director blurb: >- The purpose of this RFP is to solicit proposals from qualified firms who specializes in outreach and sales recruitments, to assist in its recruitment for a Director of Outreach and Sales. The Director of Outreach and Sales leads and manages the Outreach and Sales Division. details_and_downloads_markdown: >- * [RFP 2023-18 Executive Recruitment for Outreach and Sales Director](https://hbex.coveredca.com/solicitations/RFP2023-18/RFP%202023-18%20Executive%20Recruitment%20for%20Outreach%20and%20Sales%20Director-Final_V2.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/RFP2023-18/Model%20Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/RFP2023-18/Attachments_V2.zip) * [Q&A Report](https://hbex.coveredca.com/solicitations/RFP2023-18/RFP%202023-18_Q&A%20Report_Final.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/RFP2023-18/NOTIFICATION%20OF%20INTENT%20TO%20AWARD%20RFP%202023-18.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2023-12 title: RFP 2023-12 Enterprise Strategy and Project Management Services blurb: >- The purpose of this RFP is to solicit from qualified Bidders to provide Project and Program Management Services as well as support Enterprise Strategy Operations within the Enterprise Project Management Office (EPMO) at Covered California. details_and_downloads_markdown: >- * [RFP 2023-12 Enterprise Strategy and Project Management Services](https://hbex.coveredca.com/solicitations/2023-12/RFP%202023-12%20Enterprise%20Strategy%20and%20PM%20Services_Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2023-12/Model%20Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2023-12/Attachments.zip) * [Q&A Response Report\_rev. 5.10.24](https://hbex.coveredca.com/solicitations/2023-12/RFP%202023-12%20QA%20Response%20Final_rev%205.10.24.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2023-12/NOTIFICATION%20OF%20INTENT%20TO%20AWARD%20RFP%202023-12.pdf) - _item: solicitation_type: IFB solicitation_year_and_version: 2023-15 title: IFB 2023-15 Mover Services blurb: >- The purpose of this IFB is to obtain labor, equipment and materials to perform move-related services including furniture and equipment moving, installation, storage and modular systems furniture (MSF) services. details_and_downloads_markdown: >- * [IFB 2023-15 Mover Services](https://hbex.coveredca.com/solicitations/2023-15_IFB/IFB%202023-15%20Mover%20Services_Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2023-15_IFB/Model%20Contract_IFB%202023-15.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2023-15_IFB/Attachments.zip) * [Q&A Response](https://hbex.coveredca.com/solicitations/2023-15_IFB/IFB%202023-15%20Mover%20Services_Q&A%20Response%20V2_final.pdf) * [Addendum \#1](https://hbex.coveredca.com/solicitations/2023-15_IFB/Addendum%20IFB%202023-15%20Mover%20Services_Final.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2023-15_IFB/NOI_IFB%202023-15.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: '' title: RFP 2024-04 Advertising and Marketing Services blurb: >- The purpose of this Request for Proposal (RFP) is for Covered California to solicit proposals from qualified advertising agencies to serve as the Agency of Record (AOR) to provide multi-segment, integrated communications services through holistic, statewide marketing campaigns in multiple languages to promote Covered California to the state’s diverse population and maximize the number of Californians enrolled in health insurance coverage details_and_downloads_markdown: >- * [RFP 2024-04 Proposers Conference Presentation](https://hbex.coveredca.com/solicitations/2024-04_RFP/RFP%202024-04%20Proposers%20Conference%20Presentation_v8.1.24.pdf){: target="_blank" rel="noopener"} * [Solicitation Opportunity Alert](https://hbex.coveredca.com/solicitations/2024-04_RFP/funding-alert.pdf){: target="_blank" rel="noopener"} * [RFP 2024-04 Advertising and Marketing Services](https://hbex.coveredca.com/solicitations/2024-04_RFP/advertising-and-marketing-services.pdf){: target="_blank" rel="noopener"} * [Model Contract](https://hbex.coveredca.com/solicitations/2024-04_RFP/model-contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2024-04_RFP/attachments.zip) * [Q&A Response Report](https://hbex.coveredca.com/solicitations/2024-04_RFP/RFP-2024-04-Proposer-Q-A-FINAL.pdf){: target="_blank" rel="noopener"} * [Addendum 1 - RFP 2024-04 Advertising and Marketing Services](https://hbex.coveredca.com/solicitations/2024-04_RFP/ADDENDUM-1_RFP-2024-04_advertising-and-marketing-services_FINAL.pdf){: target="_blank" rel="noopener"} * [Attachment 1 - Proposal Cover Page](https://hbex.coveredca.com/solicitations/2024-04_RFP/ADDENDUM-1_Attachment-1-Proposal-Cover-Page_JAA_FINAL.docx) * [Attachment 2 - Proposal Checklist](https://hbex.coveredca.com/solicitations/2024-04_RFP/ADDENDUM-1_Attachment-2-Proposal-Checklist_FINAL.docx) * [Exhibit B - Budget Detail and Payment Provisions](https://hbex.coveredca.com/solicitations/2024-04_RFP/Exhibit-B-Budget-Detail-and-Payment-Provisions_FINAL.docx) * [Stage 2: Q & A Response Report](https://hbex.coveredca.com/solicitations/2024-04_RFP/RFP%202024-04%20Stage%202%20Q%20&%20A%20-%20FINAL%20Clean%20copy.pdf) * [Stage 2: Webinar Presentation](https://hbex.coveredca.com/solicitations/2024-04_RFP/RFP%202024-04%20Stage%202%20Webinar%20Presentation.pdf) * [Addendum 2 - RFP 2024-04 Advertising and Marketing Services](https://hbex.coveredca.com/solicitations/2024-04_RFP/ADDENDUM%202_RFP%202024-04_advertising-and-marketing-services%20_JAA.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2024-04_RFP/NOTIFICATION%20OF%20INTENT%20TO%20AWARD%20_VML.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2024-02 title: >- RFP 2024-02 Generative Artificial Intelligence (GAI) and Artificial Intelligence (AI) Consulting Services blurb: >- Covered California is seeking proposals from qualified consultancy firms specialized in Generative Artificial Intelligence (GAI), Artificial Intelligence (AI), and technological innovation. details_and_downloads_markdown: >- * [Addendum 2 - RFP 2024-02](https://hbex.coveredca.com/solicitations/RFP-2024-02/Addendum_2-RFP_2024-02_GAI_AI_Consultancy_Services_Final.pdf) * [Addendum 1 - RFP 2024-02 GAI and AI Consultancy Services](https://hbex.coveredca.com/solicitations/2024-02/Addendum%201%20-%20RFP%202024-02%20GAI%20AI%20Consultancy%20Services.pdf) * [Exhibit A-Scope of Work](https://hbex.coveredca.com/solicitations/2024-02/Exhibit%20A-SOW%20-%20GAI%20and%20AI_Addendum1.docx) * [RFP 2024-02 GAI and AI Consultancy Services](https://hbex.coveredca.com/solicitations/RFP-2024-02/RFP-2024-02-GAI-AI-Consultancy-Services_Final.pdf){: target="_blank" rel="noopener"} * [Model Contract](https://hbex.coveredca.com/solicitations/RFP-2024-02/Model-Contract-1.zip) * [Attachments](https://hbex.coveredca.com/solicitations/RFP-2024-02/Attachments-1.zip) * [Q&A Response Report](https://hbex.coveredca.com/solicitations/RFP-2024-02/RFP_2024-02-QA_Response_Report_Final.pdf) * [Notification of Intent To Award](https://hbex.coveredca.com/solicitations/2024-02/NOTIFICATION%20OF%20INTENT%20TO%20AWARD%20-%20RFP%202024-02.pdf){: target="_blank" rel="noopener"} - _item: solicitation_type: RFP solicitation_year_and_version: 2024-03 title: RFP 2024-03 Incident Response and Recovery Project blurb: >- Covered California, a state-based health insurance marketplace is seeking proposals from qualified consulting firms experienced in designing and implementing comprehensive, enterprise-wide incident management processes. The process should encompass a wide range of potential incidents including environmental issues with our headquarters facility, information privacy and security incidents, and issues impacting the performance and availability of our technology solutions. details_and_downloads_markdown: >- * [Addendum 2 - RFP 2024-03 Incident Response and Recovery Project](https://hbex.coveredca.com/solicitations/RFP-2024-03/Addendum%202%20-%20%20RFP%202024-03%20Incident%20Response%20and%20Recovery%20Project.pdf) * [Addendum 1 - RFP 2024-03 Incident Response and Recovery Project](https://hbex.coveredca.com/solicitations/RFP-2024-03/Addendum%201%20-%20%20RFP%202024-03%20Incident%20Response%20and%20Recovery%20Project.pdf) * [RFP 2024-03 Incident Response and Recovery Project](https://hbex.coveredca.com/solicitations/RFP-2024-03/RFP_2024-03_Incident_Response_and_Recovery_Project_7.10_Final.pdf){: target="_blank" rel="noopener"} * [Model Contract](https://hbex.coveredca.com/solicitations/RFP-2024-03/Model-Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/RFP-2024-03/Attachments.zip) * [Q&A Response Report](https://hbex.coveredca.com/solicitations/RFP-2024-03/RFP_2024-03-QA_Report_Final.pdf) * [Notification of Intent to Award](https://hbex.coveredca.com/solicitations/RFP-2024-03/NOTIFICATION%20OF%20INTENT%20TO%20AWARD%20-%20RFP%202024-03_Final.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2024-01 title: RFP 2024-01 for Standardized Quality & Clinical Data Reporting blurb: >- The purpose of this Request for Proposal (RFP) 2024-01 is for Covered California to solicit proposals from innovative health care data management organizations to develop a unified reporting platform that merges administrative and clinical data to support real-time quality improvement, enables precise performance monitoring at various levels (e.g., qualified health plan [QHP] issuer, product line, and provider levels), and bridges quality of care gaps that exist across provider and population groups. Our timing coincides with the national trend towards electronic clinical data systems (ECDS) for improved healthcare quality assessment. details_and_downloads_markdown: >- * [Addendum 1 - RFP 2024-01 Standardized Quality and Clinical Data Reporting](https://hbex.coveredca.com/solicitations/RFP-2024-01/Addendum%201-%20RFP%202024-01%20Standardized%20Quality%20and%20Clinical%20Data%20Reporting_Final.pdf){: target="_blank" rel="noopener"} * [Solicitation Opportunity Alert](https://hbex.coveredca.com/solicitations/RFP-2024-01/RFP-2024-01-Standardized-Quality-&-Clinical-Data-Reporting-RFP-Funding-Alert-v7-12-24-dc3.pdf){: target="_blank" rel="noopener"} * [RFP 2024-01 Standardized Quality & Clinical Data Reporting](https://hbex.coveredca.com/solicitations/RFP-2024-01/RFP-2024-01-Standardized-Quality-and-Clinical-Data-Reporting_Final-V2.pdf){: target="_blank" rel="noopener"} * [Model Contract](https://hbex.coveredca.com/solicitations/RFP-2024-01/Model-Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/RFP-2024-01/Attachments.zip) * [Q&A Report](https://hbex.coveredca.com/solicitations/RFP-2024-01/RFP-2024-01_QA%20Report_Final.pdf){: target="_blank" rel="noopener"} * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/RFP-2024-01/NOTIFICATION%20OF%20INTENT%20TO%20AWARD.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2024-08 title: RFP 2024-08 Ergonomics blurb: >- The purpose of this solicitation is to solicit proposals from qualified Proposers to provide professional on-site injury prevention services. details_and_downloads_markdown: >- * [RFP 2024-08 Ergonomics](https://hbex.coveredca.com/solicitations/RFP-2024-08/RFP%202024-08%20Ergonomics_Final.pdf){: target="_blank" rel="noopener"} * [Model Contract](https://hbex.coveredca.com/solicitations/RFP-2024-08/Model%20Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/RFP-2024-08/attachments.zip) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/RFP-2024-08/NOTIFICATION%20OF%20INTENT%20TO%20AWARD-RFP%202024-08.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2024-10 title: >- RFP 2024-10 IFM Consulting Services formerly IFM Predictive Analytic Consultant- CANCELED blurb: >- The purpose of this solicitation is to solicit proposals from qualified Proposer to provide Integrated Fraud Management to detect and protect the enterprise, Issuers, consumers, and stakeholders against potential fraud, waste, and abuse (FWA) and ensures CCA complies with federal and state laws and regulations. details_and_downloads_markdown: >- * [RFP 2024-10 IFM Predictive Analytic Consultant](https://hbex.coveredca.com/solicitations/2024-10_RFP/RFP%202024-10%20IFM%20Predictive%20Analytic%20Consultant_Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2024-10_RFP/Model%20Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2024-10_RFP/Attachments.zip) * [Q&A Report](https://hbex.coveredca.com/solicitations/2024-10_RFP/RFP%202024-10%20QA%20Report_Final.pdf) * [Re-Solicitation RFP 2024-10 Integrated Fraud Management (IFM) Consulting Services formerly IFM Predictive Analytic Consultant](https://hbex.coveredca.com/solicitations/2024-10_RFP/RFP%202024-10%20IFM%20Consulting%20Services%20_Re-Solicitation%20_Final.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2024-11 title: RFP 2024-11 Legal Services blurb: >- The purpose of this RFP is to solicit proposals from qualified firms to provide expert legal counsel as necessary to provide supplemental legal advice regarding all data privacy and security matters to ensure compliance with Covered California’s obligations as a state entity and State-Based Marketplace under the ACA. details_and_downloads_markdown: >- * [RFP 2024-11 Legal Services](https://hbex.coveredca.com/solicitations/2024-11_RFP/RFP%202024-11%20Legal%20Services.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2024-11_RFP/Model%20Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2024-11_RFP/Attachments.zip) * [Q&A Report](https://hbex.coveredca.com/solicitations/2024-11_RFP/RFP%202024-11%20QA%20Final.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2024-11_RFP/NOTIFICATION%20OF%20INTENT%20TO%20AWARD%202024-11.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2024-14 title: 'RFP 2024-14 IT Strategic Initiatives ' blurb: >- The purpose of this RFP is to solicit proposals from qualified firms to provide qualified and experienced services to support Covered California’s Information Technology (IT) Strategic Initiatives and associated projects. These IT-led initiatives will include various programs and specialized projects that require expertise in key roles, such as business analysts, program managers, and enterprise architects. details_and_downloads_markdown: >- * [RFP 2024-14 IT Strategic Initiatives](https://hbex.coveredca.com/solicitations/2024-14_RFP/RFP%202024-14%20IT%20Strategic%20Initiatives_Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2024-14_RFP/Model%20Contract.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2024-14_RFP/Attachments.zip) * [Q&A Report](https://hbex.coveredca.com/solicitations/2024-14_RFP/RFP%202024-14_QA%20Report_FINAL.pdf) * [Notice of Intent to Award](https://hbex.coveredca.com/solicitations/2024-14_RFP/NOTIFICATION%20OF%20INTENT%20TO%20AWARD.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2024-15 title: RFP 2024-15 Communications and Public Relations Services blurb: >- The purpose of this Request for Proposal (RFP) is for Covered California to solicit proposals from qualified public communications agencies to serve as the Agency of Record (AOR) for Covered California, and provide multi-segment, integrated public relations and communications services, including developing and executing holistic, local, statewide, and national public relations campaigns in multiple languages to promote Covered California and maximize the number of Californians enrolled in health insurance. details_and_downloads_markdown: >- [Addendum 1 - RFP 2024-15 Communications and Public Relations](https://hbex.coveredca.com/solicitations/2024-15/Addendum/RFP%20Document%202024-15%20Addendum%201.pdf) * [Exhibit B, Attachment 1](https://hbex.coveredca.com/solicitations/2024-15/Addendum/Exhibit%20B%20Attachment%201%20-%20Cost%20Work%20Sheet.docx) * [Attachment 2](https://hbex.coveredca.com/solicitations/2024-15/Addendum/Attachment%202%20-%20Proposal%20Checklist%20-%20Addendum%201.docx) * [Attachment 3](https://hbex.coveredca.com/solicitations/2024-15/Addendum/Attachment%203%20-%20Proposers%20Minimum%20Qualifications%20Certification%20-%20Addendum%201.docx) [Solicitation Opportunity Alert](https://hbex.coveredca.com/solicitations/2024-15/RFP%202024-15%20Communications%20and%20Public%20Relations%20RFP%20Alert%20pdf.pdf) [RFP 2024-15 Communications and Public Relations Services](https://hbex.coveredca.com/solicitations/2024-15/RFP%20Document%202024-15.pdf) [Model Contract](https://hbex.coveredca.com/solicitations/2024-15/Model%20Contract.zip) [Attachments](https://hbex.coveredca.com/solicitations/2024-15/Attachments.zip) [Q&A Report](https://hbex.coveredca.com/solicitations/2024-15/Q-A/Q&A%20Report%20RFP%202024-15.pdf) [Bidder’s Conference](https://hbex.coveredca.com/solicitations/2024-15/Bidders%20Conference,%20RFP%202024-15%20-%20Video.mp4){: target="_blank" rel="noopener"} [Bidder’s Conference Presentation](https://hbex.coveredca.com/solicitations/2024-15/RFP%202024%20Proposers%20Conference%20Presentation.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2024-12 title: >- RFP 2024-12 Quality Rating System and Healthcare Evidence Initiative Optimization CANCELLED blurb: >- The purpose of this Request for Proposal (RFP) is to solicit qualified bidders to secure the services of a qualified Contractor that will support and provide guidance to the Chief Medical Officer and other key personnel with optimizing health plan accountability programs which rely on QRS and HEI data, as well as ensuring full implementation of AB 929, Plan Performance Report. details_and_downloads_markdown: >- [RFP 2024-12 Quality Rating System and Healthcare Evidence Initiative Optimization](https://hbex.coveredca.com/solicitations/2024-12/RFP%202024-12%20Document.pdf) [Model Contract](https://hbex.coveredca.com/solicitations/2024-12/Model%20Contract.zip) [Attachments](https://hbex.coveredca.com/solicitations/2024-12/Attachments.zip) - _item: solicitation_type: RFP solicitation_year_and_version: 2024-13 title: RFP 2024-13 Unarmed Security Services blurb: >- The purpose of this RFP is to solicit proposals from qualified unarmed, uniformed security guard services for Covered California. details_and_downloads_markdown: >- * [RFP 2024-13 Unarmed Security Services](https://hbex.coveredca.com/financial-reports/RFP%202024-13%20-%20Unarmed%20Guard%20Services_FINAL%20v1.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2024-13/Model%20Contract%20-%20RFP%202024-13.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2024-13/Attachments%20-%20RFP%202024-13.zip) * [Q&A Report](https://hbex.coveredca.com/financial-reports/RFP%202024-13%20Q&A_Final.pdf) * [RFP 2024-13 Unarmed Security Services – Addendum 1](https://hbex.coveredca.com/financial-reports/Addendum%201%20-%20RFP%202024-13%20-%20Unarmed%20Guard%20Services.pdf) * [Model Contract - Addendum 1](https://hbex.coveredca.com/financial-reports/Model%20Contract%20-%20Addendum%201.zip) * [RFP Proposer Conference PPT](https://hbex.coveredca.com/financial-reports/RFP%202024-13%20-%20Proposer%20Conference.pptx) * [Notification of Intent to Award](https://hbex.coveredca.com/financial-reports/2024-13%20-%20NOTIFICATION%20OF%20INTENT%20TO%20AWARD.pdf) - _item: solicitation_type: RFP solicitation_year_and_version: 2024-16 title: RFP 2024-16 Executive Recruitment for Chief Data and Insights Officer blurb: >- The purpose of this RFP is to solicit proposals from qualified firms who specializes in comprehensive data management and analytic recruitments, to assist in its recruitment for a Chief Data and Insights Officer position. details_and_downloads_markdown: >- * [RFP 2024-16 Executive Recruitment for Chief Data and Insights Officer](https://hbex.coveredca.com/solicitations/2024-16_RFP/RFP%202024-16_%20Executive%20Recruitment%20for%20Chief%20Data%20and%20Isights%20Officer_Final.pdf) * [Model Contract](https://hbex.coveredca.com/solicitations/2024-16_RFP/Model%20Contract%20RFP%202024-16.zip) * [Attachments](https://hbex.coveredca.com/solicitations/2024-16_RFP/Attachments.zip) * [Q&A Report](https://hbex.coveredca.com/solicitations/2024-16_RFP/RFP%202024-16_QA%20Responses_FINAL.pdf) * [Addendum \#1 RFP 2024-16 Executive Recruitment for Chief Data and Insights Officer](https://hbex.coveredca.com/solicitations/2024-16_RFP/Addendum%201-RFP%202024-16%20Executive%20Recruitment%20for%20Chief%20Data%20and%20Isights%20Officer_final.pdf) ---
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The purpose of this solicitation is to obtain technical assistance services to develop the Affordable Care Act Section 1332 State Innovation Waiver application (waiver application) and manage the waiver application development process.
Section 1332 of the Affordable Care Act (ACA), also known as State Innovation Waivers, authorizes states to request five-year renewable waivers from the U.S. Departments of Health and Human Services (HHS) and the U.S. Treasury. These waivers allow for flexibility regarding the ACA’s key coverage provisions, including those related to benefits and subsidies, exchanges, and the individual and employer mandates. States may propose waivers to pursue broad alternative approaches to expand coverage or targeted fixes to improve consumers’ experiences. Some ACA provisions, such as guaranteed issue, may not be waived and all applications must demonstrate that coverage remains as accessible, comprehensive, and affordable as before the waiver and that the proposed changes will not contribute to the federal deficit.
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As set forth in 45 CFR Part 155 Exchange Establishment Standards and Other Related Standards under the Affordable Care Act, Subpart M-Oversight and Program Integrity Standards for State Exchanges, § 155.1200(c) External Audits, the Exchange must engage an independent qualified auditing entity which follows generally accepted governmental auditing standard (GAGAS) to perform an annual independent external financial and programmatic audit and must make such information available to the Department of Health and Human Services (HHS) for review.
In addition, 2 CFR Part 200 Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards, Subpart F – Audit Requirements, § 200.501(a) and (b) requires a non-federal entity that expends $750,000 or more during the non-federal entity’s fiscal year must have single or program specific audit conducted for that year in accordance with § 200.514 Scope of audit except when elected to have a program-specific audit.
As summarized, 2 CFR § 200.514 Scope of Audit, encompasses an audit of Covered California’s financial statements in accordance with GAGAS and generally accepted accounting principles (GAAP); an assessment of internal control over Federal programs; compliance with Federal statues, regulations, and the terms and conditions of Federal awards that may have a direct and material effect; follow-up procedures on prior audit findings for reasonableness; and completion of the data collection form as part of the report submission.
According to 2 CFR § 200.512 Report Submission, the Single Audit must be submitted by the earlier of 30 calendar days after receipt of the auditor’s report(s), or nine months after the end of the audit period to the Federal Audit Clearinghouse (FAC). Covered California must electronically submit to the FAC the data collection form and the reporting package must include the following:
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The purpose of this RFP is to obtain print and fulfillment services to support the Outreach, Education and Enrollment functions of Covered California.
Covered California is a rapidly evolving organization with need for a Print and Fulfillment vendor that can manage complex collateral production, mailings and distribution needs across California. Collateral pieces will be used by the statewide outreach, education and enrollment network to raise awareness of and educate consumers. Messages and or piece components may be changed based on refinement requirements, and it is important for Covered California to partner with a vendor that can assist in balancing appropriate production approaches to meet demand for materials, while minimizing waste of stored materials that may be updated or replaced with new versions. Critical to success is the ability to maintain awareness of utilization and versions of materials that are in circulation.
In addition to managing production, the selected Contractor will be required to manage order accounts for multiple grantees, entities and partners.
Covered California reserves the right to retain the services of the organization selected as a result of this RFP to assist with other related activities and projects embarked upon by Covered California during the established contract period, or through a contract amendment.
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Contractor shall provide Employee Fitness For Duty Psychological Evaluations to determine an employee’s capacity to perform their job functions, for one or both of the following Covered California regions, with a contract term through June 30, 2017.
Region 1:
Fresno Service Center, 7202 N. Palm Avenue, Fresno, CA 93711
Region 2:
Headquarters Office, 1601 Exposition Boulevard, Sacramento, CA 95815 Rancho Cordova Service Center, 10877
White Rock Road, Rancho Cordova, CA 95670 CalHEERS Field Office, 2329 Gateway Oaks, Suite 100, Sacramento,
CA 95833
Contractor shall provide Employee Fitness For Duty Physical Evaluations to determine an employee’s capacity to perform their job functions, for all of the following Covered California locations, with a contract term through June 30, 2017.
Headquarters Office, 1601 Exposition Boulevard, Sacramento, CA 95815
Rancho Cordova Service Center, 10877 White Rock Road, Rancho Cordova, CA 95670
CalHEERS Field Office, 2329 Gateway Oaks, Suite 100, Sacramento, CA 95833
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Contractor shall provide Employee Fitness For Duty Physical Evaluations to determine an employee’s capacity to perform their job functions, for one or both of the following Covered California regions, with a contract term through June 30, 2017.
Region 1:
Fresno Service Center, 7202 N. Palm Avenue, Fresno, CA 93711
Region 2:
Headquarters Office, 1601 Exposition Boulevard, Sacramento, CA 95815 Rancho Cordova Service Center, 10877
White Rock Road, Rancho Cordova, CA 95670 CalHEERS Field Office, 2329 Gateway Oaks, Suite 100, Sacramento,
CA 95833
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Provide a technical solution for the collection and review of the 2017 certification applications.
For Plan Year 2017, the Exchange will certify all QHP and QDP applicants during the annual solicitation period which only occurs over three (3) months of each year. The process will include new and existing QHP and QDP bidders. Bidders must demonstrate that their proposed plans meet or exceed the Exchange’s certification standards which include offering adequate provider networks; meeting or exceeding accreditation and quality requirements; proposing best practices and innovations in delivery system reforms; and other detailed and unique standards for the geographic areas they propose to serve. The Exchange will select and certify QHPs and QDPs based on their ability to meet or exceed the Exchange’s certification standards and that offer value and distinct choice and quality healthcare at an affordable cost.
The Exchange will require the technical support services of a Contractor with the system capability to collect the data submissions of individual product offerings for both the individual and small group markets from QHP and QDP Issuers for Plan Year 2017. This Request for Proposal (RFP) will be for a two (2) year contract spanning two annual solicitation cycles which includes the Certification and Recertification of QHPs and QDPs for Plan year 2018 as well as the 2017 Certification solicitation.
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Contractor shall provide Employee Fitness For Duty Psychological Evaluations to determine an employee’s capacity to perform their job functions, for one or both of the following Covered California regions, with a contract term through June 30, 2017.
Region 1:
Fresno Service Center, 7202 N. Palm Avenue, Fresno, CA 93711
Region 2:
Headquarters Office, 1601 Exposition Boulevard, Sacramento, CA 95815 Rancho Cordova Service Center, 10877
White Rock Road, Rancho Cordova, CA 95670 CalHEERS Field Office, 2329 Gateway Oaks, Suite 100, Sacramento,
CA 95833
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RFP 2015-08 Addendum #1
The purpose of this Request for Information (RFI) is to gather information on potential solutions available to Covered California for:
The information sought includes:
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Part of the CalHEERS Project is the development of premium accounting and reconciliation functions, which includes compensating assisters. This work entails working with the health plans to perform accounting and reconciling of premium payments, calculating and collecting the California Health Benefit Exchange’s (Exchange) fee, developing and implementing the accounting and cash processes to compensate Assisters, and establishing proper controls and fraud prevention that will be associated with the continued implementation of the Exchange.
The purpose of this Request for Proposal (RFP) is to obtain the services of consultants to provide the Exchange with premium accounting and reconciliation support.
2/13/15: Please see Addendum 1 documents below
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Covered California requires strategic leadership and consulting services to under-serviced communities for the purposes of education and enrollment. Individual proposals will be specific to an identified community (ie; African American, Latino, Asian-Pacific Islander).
10/29/2014: Covered California has lifted the suspension on this Request for Proposal and has issued Addendum 3 to update the interview date and the date of the notice of intent to award. Bidders will be contacted individually to schedule interviews.
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The California Health Benefit Exchange/Covered California is seeking renewal and new entrant applications from issuers proposing to sell Qualified Health Plans (QHP) and Qualified Dental Plans (QDP) through the Exchange for Plan Year 2016.
In the links below please find information related to submitting applications. Please submit completed Notice of Intent with a cover letter. Only applicants who have submitted a Notice of Intent will be given access to on-line applications (non-PDF) which will be made available on March 2, 2015.
Covered California is seeking an analytics solution to support its role as an “active purchaser,” which requires a sophisticated analytics capacity to support a wide range of enterprise needs including product/benefit design, marketing, pricing, actuarial, access to care, health disparity reduction, quality and network management decisions and policy commitments.
Covered California encourages all interested parties to fully review this Request for Proposal (RFP), and if qualified, to respond.
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1/20/2015 – Please see Addendum 5 documents below.
12/22/2014 – Please see Addendum 4 documents below.
11/25/2014 – Please see Addendum 3 documents below.
11/6/2014 – See below for Covered California’s responses to the questions submitted by potential bidders on 10/30/2014.
10/20/2014 - This is now an ACTIVE SOLICITATION. See Addendum 2 items below which replace the original RFP.
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