Ombuds Office

The primary function of the Ombuds Office is to independently examine complaints from consumers who feel their Covered California coverage has been unfairly handled. Resolutions of complaints are conducted in a neutral and impartial manner without regard to race, ethnicity, gender, disability, sexual orientation, age, religion or health status.

Types of positions in the Ombuds Office:

• Career Executive Assignment (C.E.A.)
• Staff Services Manager I
• Health Program Specialist I
• Associate Governmental Program Analyst
• Staff Services Analyst
• Office Technician (Typing)